Guild Mortgage BankRank.org
|Number of Complaints||186 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||98.2%|
|Resolutions Disputed by Customer||1.8%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Guild Mortgage Company is ranked 37th out of 3,648 banks. That puts Guild Mortgage in the top 91th percentile and gives them an overall grade of "A-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 186 complaints against Guild Mortgage and 1,002,502 complaints total.
Of the 186 complaints again Guild Mortgage, there have been 51 in the passed 18 months. Of those 51 complaints, 100.0% have been resolved in the customers favor, 1.8% have been disputed by the customer, and 98.2% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Guild Mortgage Company is graded in 0 categories of financial products they offer. The top 2 categories are Mortgage and Credit Reporting.
Guild Mortgage Company is rated
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Below is the list of the top 10 complaint reasons against Guild Mortgage Company. Click here to see all complaints against Guild Mortgage.
|1||Mortgage||FHA mortgage||Loan servicing, payments, escrow account||6|
|2||Mortgage||FHA mortgage||Closing on a mortgage||5|
|3||Mortgage||Conventional home mortgage||Applying for a mortgage or refinancing an existing mortgage||3|
|4||Credit reporting||—||Incorrect information on credit report||3|
|5||Mortgage||FHA mortgage||Applying for a mortgage or refinancing an existing mortgage||3|
|6||Mortgage||Conventional fixed mortgage||Application, originator, mortgage broker||3|
|7||Mortgage||FHA mortgage||Loan modification,collection,foreclosure||2|
|8||Mortgage||FHA mortgage||Trouble during payment process||2|
|9||Mortgage||Other mortgage||Loan servicing, payments, escrow account||2|
|10||Mortgage||VA mortgage||Trouble during payment process||2|