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Guild Mortgage Company — Overview
A Overall
Guild Mortgage Company is rated overall in the top 99th percentile based on 193 customer complaints.


Number of Complaints193 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer0.0%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

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Guild Mortgage Company — Summary

Guild Mortgage Company is ranked 1st out of 3,688 banks. That puts Guild Mortgage in the top 100th percentile and gives them an overall grade of "A". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 193 complaints against Guild Mortgage and 1,058,614 complaints total.

Of the 193 complaints again Guild Mortgage, there have been 16 in the passed 18 months. Of those 16 complaints, 100.0% have been resolved in the customers favor, 0.0% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Guild Mortgage Company is graded in 0 categories of financial products they offer. The top 2 categories are Mortgage and Credit Reporting.

Guild Mortgage Company is rated

Click here to see Complete Guild Mortgage Report Card »

Most Recent Complaints

Below is the list of the top 9 complaint reasons against Guild Mortgage Company. Click here to see all complaints against Guild Mortgage.

# Product Sub-Product Issue Count
1 Mortgage FHA mortgage Closing on a mortgage 3
2 Mortgage FHA mortgage Applying for a mortgage or refinancing an existing mortgage 3
3 Mortgage Conventional home mortgage Closing on a mortgage 2
4 Mortgage Conventional home mortgage Applying for a mortgage or refinancing an existing mortgage 2
5 Mortgage FHA mortgage Trouble during payment process 2
6 Mortgage FHA mortgage Struggling to pay mortgage 1
7 Credit reporting Credit reporting Improper use of your report 1
8 Mortgage Conventional home mortgage Trouble during payment process 1
9 Credit reporting Credit reporting Incorrect information on your report 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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