Grades are also broken down by the financial products offered be each institution. Halsted Financial Services, and LLC. is rated "C" in Debt Collection. Click on any of the financial products to see how Halsted Financial Services, LLC. compares.
Halsted Financial Services, LLC. has received 75 consumer complaints since January, 2014 – more than 90% of other banks.
Of those complaints, 80% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Halsted Financial Services, LLC. meets the 60-day response deadline less frequently than 90.2% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 13.3% of customers dispute Halsted Financial Services, LLC.'s response to complaints — better than 72.9% of other companies.
Most of Halsted Financial Services, LLC.'s customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Cont'd attempts collect debt not owed||26|
|2||Debt collection||Communication tactics||10|
|3||Debt collection||Payday loan||Communication tactics||5|
|4||Debt collection||Credit card||Communication tactics||4|
|5||Debt collection||Credit card||Communication tactics||4|
|6||Debt collection||Credit card||Cont'd attempts collect debt not owed||4|
|7||Debt collection||Disclosure verification of debt||4|
|8||Debt collection||False statements or representation||3|
|9||Debt collection||Other (phone, health club, etc.)||Communication tactics||3|
|10||Debt collection||Credit card||Communication tactics||3|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||115||96 (83.5%)||14 (12.2%)|
|2||Untimely response||4||0 (0%)||0 (0%)|
|3||Closed with non-monetary relief||1||1 (100%)||1 (100%)|