Halsted Financial Services, LLC.

Report Card
C
Overall Grade
C
Debt Collection Grade
Halsted Financial Services, LLC. is rated overall in the bottom 28 percentile (out of 100) based on 75 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner80%
Resolutions Disputed by Customer13.3%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Halsted Financial Services, LLC. logo

Grade Summary

Overall, Halsted Financial Services, LLC. received a grade of "C" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Halsted Financial Services, and LLC. is rated "C" in Debt Collection. Click on any of the financial products to see how Halsted Financial Services, LLC. compares.

Overview

Halsted Financial Services, LLC. has received 75 consumer complaints since January, 2014 – more than 90% of other banks.

Of those complaints, 80% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Halsted Financial Services, LLC. meets the 60-day response deadline less frequently than 90.2% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 13.3% of customers dispute Halsted Financial Services, LLC.'s response to complaints — better than 72.9% of other companies.

Most of Halsted Financial Services, LLC.'s customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against Halsted Financial Services, LLC.
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionCont'd attempts collect debt not owed26
2Debt collectionCommunication tactics10
3Debt collectionPayday loanCommunication tactics5
4Debt collectionCredit cardCommunication tactics4
5Debt collectionCredit cardCommunication tactics4
6Debt collectionCredit cardCont'd attempts collect debt not owed4
7Debt collectionDisclosure verification of debt4
8Debt collectionFalse statements or representation3
9Debt collectionOther (phone, health club, etc.)Communication tactics3
10Debt collectionCredit cardCommunication tactics3
Responses From Halsted Financial Services, LLC.
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation11596 (83.5%)14 (12.2%)
2Untimely response40 (0%)0 (0%)
3Closed with non-monetary relief11 (100%)1 (100%)
Complaints over the Past Year