Harvard Collections BankRank.org
|Number of Complaints||245 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||93.6%|
|Resolutions Disputed by Customer||7.7%|
|Complaints Resolved in Customer's Favor||97.4%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Harvard Collections, LLC is ranked 366th out of 3,672 banks. That puts Harvard Collections in the bottom 11th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 245 complaints against Harvard Collections and 979,456 complaints total.
Of the 245 complaints again Harvard Collections, there have been 77 in the passed 18 months. Of those 77 complaints, 97.4% have been resolved in the customers favor, 7.7% have been disputed by the customer, and 93.6% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Harvard Collections, LLC is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.
Harvard Collections, LLC is rated "C" in Debt Collection.
Click here to see Complete Harvard Collections Report Card »
Below is the list of the top 10 complaint reasons against Harvard Collections, LLC. Click here to see all complaints against Harvard Collections.
|1||Debt collection||Medical debt||Written notification about debt||13|
|2||Debt collection||Medical debt||Attempts to collect debt not owed||13|
|3||Debt collection||Medical||Cont'd attempts collect debt not owed||9|
|4||Debt collection||I do not know||Attempts to collect debt not owed||5|
|5||Debt collection||Other debt||Written notification about debt||4|
|6||Credit reporting||Credit reporting||Incorrect information on your report||4|
|7||Debt collection||I do not know||Written notification about debt||3|
|8||Debt collection||I do not know||Cont'd attempts collect debt not owed||3|
|9||Debt collection||Other (i.e. phone, health club, etc.)||Cont'd attempts collect debt not owed||2|
|10||Debt collection||Medical||Disclosure verification of debt||2|