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Harvard Collections, LLC — Overview
B- Overall
Harvard Collections, LLC is rated overall in the top 61st percentile based on 264 customer complaints.

Statistics

Number of Complaints264 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner94.3%
Resolutions Disputed by Customer3.5%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
61st
percentile

Contact Information

Not Available

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Harvard Collections, LLC — Summary

Harvard Collections, LLC is ranked 159th out of 3,688 banks. That puts Harvard Collections in the top 62st percentile and gives them an overall grade of "B-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 264 complaints against Harvard Collections and 1,058,614 complaints total.

Of the 264 complaints again Harvard Collections, there have been 80 in the passed 18 months. Of those 80 complaints, 100.0% have been resolved in the customers favor, 3.5% have been disputed by the customer, and 94.3% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Harvard Collections, LLC is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Harvard Collections, LLC is rated "C+" in Debt Collection.

Click here to see Complete Harvard Collections Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Harvard Collections, LLC. Click here to see all complaints against Harvard Collections.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 17
2 Debt collection Medical debt Written notification about debt 16
3 Debt collection I do not know Attempts to collect debt not owed 10
4 Debt collection Other debt Written notification about debt 6
5 Credit reporting Credit reporting Incorrect information on your report 5
6 Debt collection I do not know Written notification about debt 4
7 Debt collection I do not know Cont'd attempts collect debt not owed 2
8 Debt collection Other debt Took or threatened to take negative or legal action 2
9 Debt collection Medical Communication tactics 2
10 Debt collection Other debt Attempts to collect debt not owed 2
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/harvard-collections-llc