Homebridge Financial Services BankRank.org
|Number of Complaints||136 (2 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||9.1%|
|Complaints Resolved in Customer's Favor||96.4%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Homebridge Financial Services, Inc. is ranked 350th out of 3,672 banks. That puts Homebridge Financial Services in the bottom 15th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 136 complaints against Homebridge Financial Services and 979,456 complaints total.
Of the 136 complaints again Homebridge Financial Services, there have been 53 in the passed 18 months. Of those 53 complaints, 96.4% have been resolved in the customers favor, 9.1% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Homebridge Financial Services, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Debt Collection and Credit Reporting.
Homebridge Financial Services, Inc. is rated "D-" in Mortgage.
Click here to see Complete Homebridge Financial Services Report Card »
Below is the list of the top 10 complaint reasons against Homebridge Financial Services, Inc.. Click here to see all complaints against Homebridge Financial Services.
|1||Mortgage||FHA mortgage||Trouble during payment process||9|
|2||Mortgage||FHA mortgage||Struggling to pay mortgage||6|
|3||Mortgage||FHA mortgage||Loan servicing, payments, escrow account||5|
|4||Mortgage||Conventional home mortgage||Applying for a mortgage or refinancing an existing mortgage||4|
|5||Mortgage||Conventional fixed mortgage||Loan servicing, payments, escrow account||3|
|6||Mortgage||Conventional home mortgage||Trouble during payment process||3|
|7||Mortgage||FHA mortgage||Loan modification,collection,foreclosure||2|
|8||Mortgage||Conventional home mortgage||Struggling to pay mortgage||2|
|9||Mortgage||Conventional home mortgage||Closing on a mortgage||2|
|10||Mortgage||Home equity loan or line of credit||Loan modification,collection,foreclosure||2|