BankRank.org logo Homebridge Financial Services BankRank.org

Homebridge Financial Services, Inc. — Overview
C+ Overall
Homebridge Financial Services, Inc. is rated overall in the top 52st percentile based on 153 customer complaints.

Statistics

Number of Complaints153 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer7.3%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
52st
percentile

Contact Information

Not Available

Back to BankRank.org/Banks Top of Page
Homebridge Financial Services, Inc. — Summary

Homebridge Financial Services, Inc. is ranked 199th out of 3,688 banks. That puts Homebridge Financial Services in the top 52nd percentile and gives them an overall grade of "C+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 153 complaints against Homebridge Financial Services and 1,058,614 complaints total.

Of the 153 complaints again Homebridge Financial Services, there have been 68 in the passed 18 months. Of those 68 complaints, 100.0% have been resolved in the customers favor, 7.3% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Homebridge Financial Services, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Debt Collection and Credit Reporting.

Homebridge Financial Services, Inc. is rated "B-" in Mortgage.

Click here to see Complete Homebridge Financial Services Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Homebridge Financial Services, Inc.. Click here to see all complaints against Homebridge Financial Services.

# Product Sub-Product Issue Count
1 Mortgage FHA mortgage Trouble during payment process 16
2 Mortgage Conventional home mortgage Trouble during payment process 8
3 Mortgage FHA mortgage Struggling to pay mortgage 7
4 Mortgage FHA mortgage Loan servicing, payments, escrow account 5
5 Mortgage Conventional home mortgage Applying for a mortgage or refinancing an existing mortgage 5
6 Mortgage Conventional home mortgage Struggling to pay mortgage 5
7 Mortgage Conventional fixed mortgage Loan servicing, payments, escrow account 2
8 Mortgage Conventional home mortgage Closing on a mortgage 2
9 Mortgage Home equity loan or line of credit Loan modification,collection,foreclosure 2
10 Mortgage Other type of mortgage Applying for a mortgage 2
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/homebridge-financial-services-inc