|Number of Complaints||395 (2 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||90.7%|
|Resolutions Disputed by Customer||3.1%|
|Complaints Resolved in Customer's Favor||97.9%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Hovg, LLC is ranked 352nd out of 3,688 banks. That puts Hovg in the bottom 16th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 395 complaints against Hovg and 1,058,614 complaints total.
Of the 395 complaints again Hovg, there have been 60 in the passed 18 months. Of those 60 complaints, 97.9% have been resolved in the customers favor, 3.1% have been disputed by the customer, and 90.7% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Hovg, LLC is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.
Hovg, LLC is rated "D-" in Debt Collection.
Click here to see Complete Hovg Report Card »
Below is the list of the top 10 complaint reasons against Hovg, LLC. Click here to see all complaints against Hovg.
|1||Debt collection||Medical debt||Attempts to collect debt not owed||13|
|2||Debt collection||Medical debt||Written notification about debt||12|
|3||Debt collection||I do not know||Communication tactics||7|
|4||Debt collection||Medical debt||False statements or representation||5|
|5||Credit reporting||Credit reporting||Incorrect information on your report||5|
|6||Debt collection||I do not know||Attempts to collect debt not owed||5|
|7||Debt collection||Other debt||Written notification about debt||4|
|8||Debt collection||Medical debt||Communication tactics||3|
|9||Debt collection||I do not know||Written notification about debt||2|
|10||Debt collection||I do not know||Threatened to contact someone or share information improperly||1|