Hunter Warfield, Inc.

Report Card
D
Overall Grade
D
Debt Collection Grade
Hunter Warfield, Inc. is rated overall in the bottom 9 percentile (out of 100) based on 254 customer complaints.

Statistics

Complaints Currently In-Progress18
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner89.4%
Resolutions Disputed by Customer23.2%
Average Time Until Resolution39 days

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Hunter Warfield, Inc. logo

Grade Summary

Overall, Hunter Warfield, Inc. received a grade of "D" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Hunter Warfield, and Inc. is rated "D" in Debt Collection. Click on any of the financial products to see how Hunter Warfield, Inc. compares.

Overview

Hunter Warfield, Inc. has received 254 consumer complaints since July, 2013 – more than 96% of other banks.

Of those complaints, 89.4% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Hunter Warfield, Inc. meets the 60-day response deadline less frequently than 81.5% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 23.2% of customers dispute Hunter Warfield, Inc.'s response to complaints — worse than 71.8% of other companies.

Most of Hunter Warfield, Inc.'s customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against Hunter Warfield, Inc.
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed51
2Debt collectionOther (phone, health club, etc.)False statements or representation39
3Debt collectionOther (phone, health club, etc.)Disclosure verification of debt38
4Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed34
5Debt collectionCont'd attempts collect debt not owed30
6Debt collectionOther (phone, health club, etc.)Disclosure verification of debt23
7Debt collectionOther (phone, health club, etc.)Communication tactics21
8Debt collectionOther (phone, health club, etc.)Communication tactics12
9Debt collectionOther (phone, health club, etc.)Communication tactics11
10Debt collectionDisclosure verification of debt9
Responses From Hunter Warfield, Inc.
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation318269 (84.6%)79 (24.8%)
2Closed2319 (82.6%)7 (30.4%)
3In progress55 (100%)0 (0%)
4Closed with non-monetary relief11 (100%)0 (0%)
5Closed with monetary relief11 (100%)0 (0%)
Complaints over the Past Year