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Hyundai Capital America — Overview
Hyundai Capital America is rated overall in the bottom 5th percentile based on 873 customer complaints.

Statistics

Number of Complaints873 (31 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner95.9%
Resolutions Disputed by Customer3.6%
Complaints Resolved in Customer's Favor79.6%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
5th
percentile

Contact Information

Not Available

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Hyundai Capital America — Summary

Hyundai Capital America is ranked 397th out of 3,688 banks. That puts Hyundai Capital America in the bottom 5th percentile and gives them an overall grade of "F". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 873 complaints against Hyundai Capital America and 1,058,614 complaints total.

Of the 873 complaints again Hyundai Capital America, there have been 387 in the passed 18 months. Of those 387 complaints, 79.6% have been resolved in the customers favor, 3.6% have been disputed by the customer, and 95.9% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Hyundai Capital America is graded in 3 categories of financial products they offer. The top 3 categories are Vehicle Loan or Lease, Credit Reporting and Consumer Loan.

Hyundai Capital America is rated "F" in Vehicle Loan or Lease; "D" in Credit Reporting; and "F" in Consumer Loan.

Click here to see Complete Hyundai Capital America Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Hyundai Capital America. Click here to see all complaints against Hyundai Capital America.

# Product Sub-Product Issue Count
1 Credit reporting Credit reporting Incorrect information on your report 80
2 Vehicle loan or lease Loan Managing the loan or lease 52
3 Vehicle loan or lease Lease Problems at the end of the loan or lease 34
4 Vehicle loan or lease Lease Managing the loan or lease 32
5 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 25
6 Credit reporting Credit reporting Improper use of your report 22
7 Vehicle loan or lease Loan Struggling to pay your loan 14
8 Vehicle loan or lease Loan Problems at the end of the loan or lease 14
9 Debt collection Auto debt Attempts to collect debt not owed 13
10 Vehicle loan or lease Lease Incorrect information on your report 13
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/hyundai-capital-america