Hyundai Capital America BankRank.org
|Number of Complaints||873 (31 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||95.9%|
|Resolutions Disputed by Customer||3.6%|
|Complaints Resolved in Customer's Favor||79.6%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Hyundai Capital America is ranked 397th out of 3,688 banks. That puts Hyundai Capital America in the bottom 5th percentile and gives them an overall grade of "F". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 873 complaints against Hyundai Capital America and 1,058,614 complaints total.
Of the 873 complaints again Hyundai Capital America, there have been 355 in the passed 18 months. Of those 355 complaints, 79.6% have been resolved in the customers favor, 3.6% have been disputed by the customer, and 95.9% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Hyundai Capital America is graded in 3 categories of financial products they offer. The top 3 categories are Vehicle Loan or Lease, Credit Reporting and Consumer Loan.
Click here to see Complete Hyundai Capital America Report Card »
Below is the list of the top 10 complaint reasons against Hyundai Capital America. Click here to see all complaints against Hyundai Capital America.
|1||Credit reporting||Credit reporting||Incorrect information on your report||79|
|2||Vehicle loan or lease||Loan||Managing the loan or lease||50|
|3||Vehicle loan or lease||Lease||Problems at the end of the loan or lease||33|
|4||Vehicle loan or lease||Lease||Managing the loan or lease||30|
|5||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||25|
|6||Credit reporting||Credit reporting||Improper use of your report||22|
|7||Vehicle loan or lease||Loan||Problems at the end of the loan or lease||14|
|8||Debt collection||Auto debt||Attempts to collect debt not owed||13|
|9||Vehicle loan or lease||Lease||Incorrect information on your report||13|
|10||Vehicle loan or lease||Loan||Struggling to pay your loan||12|