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Hyundai Capital America — Overview
Hyundai Capital America is rated overall in the bottom 5th percentile based on 748 customer complaints.


Number of Complaints748 (7 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner96.5%
Resolutions Disputed by Customer7.9%
Complaints Resolved in Customer's Favor72.8%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Hyundai Capital America — Summary

Hyundai Capital America is ranked 392nd out of 3,672 banks. That puts Hyundai Capital America in the bottom 4th percentile and gives them an overall grade of "F". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 748 complaints against Hyundai Capital America and 979,456 complaints total.

Of the 748 complaints again Hyundai Capital America, there have been 361 in the passed 18 months. Of those 361 complaints, 72.8% have been resolved in the customers favor, 7.9% have been disputed by the customer, and 96.5% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Hyundai Capital America is graded in 3 categories of financial products they offer. The top 3 categories are Vehicle Loan or Lease, Consumer Loan and Credit Reporting.

Hyundai Capital America is rated "D-" in Vehicle Loan or Lease; "F" in Consumer Loan; and "C" in Credit Reporting.

Click here to see Complete Hyundai Capital America Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Hyundai Capital America. Click here to see all complaints against Hyundai Capital America.

# Product Sub-Product Issue Count
1 Credit reporting Credit reporting Incorrect information on your report 57
2 Consumer Loan Vehicle loan Managing the loan or lease 37
3 Vehicle loan or lease Loan Managing the loan or lease 36
4 Consumer Loan Vehicle lease Managing the loan or lease 33
5 Vehicle loan or lease Lease Problems at the end of the loan or lease 21
6 Vehicle loan or lease Lease Managing the loan or lease 21
7 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 15
8 Consumer Loan Vehicle loan Problems when you are unable to pay 12
9 Vehicle loan or lease Loan Problems at the end of the loan or lease 12
10 Vehicle loan or lease Loan Struggling to pay your loan 10
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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