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Iberiabank — Overview
B+ Overall
Iberiabank is rated overall in the top 97th percentile based on 180 customer complaints.

Statistics

Number of Complaints180 (0 In Progress)
Complaints per $100K of Deposits0.78
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer3.2%
Complaints Resolved in Customer's Favor100.0%

Financial Report

EstablishedMarch, 1887
FDIC Certificate #28100
Number of Branches217 (0 International)
Total Assets$29.4 Million
Total Deposits$23.1 Million
Total Equity Held$3.8 Million
Quarterly Net Income$0.1 Million
97th
percentile

Contact Information

Cooperate Headquarters
200 West Congress Street
Lafayette, LA 70501

Website
www.iberiabank.com

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Other Names and Websites
Other Names (or Trade Names)
none
Deposit Accepted Websites
https://www.virtualbank.com

† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.

Iberiabank — Summary

Iberiabank is ranked 80th out of 3,688 banks. That puts Iberiabank in the top 81th percentile and gives them an overall grade of "B+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 180 complaints against Iberiabank and 1,058,614 complaints total.

Of the 180 complaints again Iberiabank, there have been 58 in the passed 18 months. Of those 58 complaints, 100.0% have been resolved in the customers favor, 3.2% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Iberiabank has $23.1 million is customer deposits which means there are 0.78 complains per $100K in customer deposits.

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Iberiabank is graded in 0 categories of financial products they offer. The top 3 categories are Checking or Savings Account, Mortgage and Bank Account or Service.

Iberiabank is rated

Click here to see Complete Iberiabank Report Card »

Financial Summary

Iberiabank was established and FDIC insured in March, 1887. Based on its asset concentration, this institution specializes in commercial lending. Iberiabank has $29.4 Million is assets (65th overall) and holds $23.1 Million is customer deposits (58th overall).

Iberiabank has 223 domestic offices and 0 foreign offices. Click here to see map of all offices.

Click here to see complete financial report or to see full history.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Iberiabank. Click here to see all complaints against Iberiabank.

# Product Sub-Product Issue Count
1 Checking or savings account Checking account Managing an account 11
2 Checking or savings account Other banking product or service Managing an account 4
3 Checking or savings account Checking account Closing an account 3
4 Checking or savings account CD (Certificate of Deposit) Managing an account 3
5 Bank account or service Checking account Deposits and withdrawals 2
6 Mortgage Conventional home mortgage Trouble during payment process 2
7 Mortgage Conventional home mortgage Struggling to pay mortgage 2
8 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 2
9 Bank account or service Cashing a check without an account Account opening, closing, or management 1
10 Debt collection Credit card debt Written notification about debt 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/iberiabank