|Number of Complaints||180 (0 In Progress)|
|Complaints per $100K of Deposits||0.78|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||3.2%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #|
|Number of Branches||217 (0 International)|
|Total Assets||$29.4 Million|
|Total Deposits||$23.1 Million|
|Total Equity Held||$3.8 Million|
|Quarterly Net Income||$0.1 Million|
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|Other Names (or Trade Names)|
|Deposit Accepted Websites|
† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.
Iberiabank is ranked 80th out of 3,688 banks. That puts Iberiabank in the top 81th percentile and gives them an overall grade of "B+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 180 complaints against Iberiabank and 1,058,614 complaints total.
Of the 180 complaints again Iberiabank, there have been 58 in the passed 18 months. Of those 58 complaints, 100.0% have been resolved in the customers favor, 3.2% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Iberiabank has $23.1 million is customer deposits which means there are 0.78 complains per $100K in customer deposits.
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Iberiabank is graded in 0 categories of financial products they offer. The top 3 categories are Checking or Savings Account, Mortgage and Bank Account or Service.
Iberiabank is rated
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Iberiabank was established and FDIC insured in March, 1887. Based on its asset concentration, this institution specializes in commercial lending. Iberiabank has $29.4 Million is assets (65th overall) and holds $23.1 Million is customer deposits (58th overall).
Iberiabank has 223 domestic offices and 0 foreign offices. Click here to see map of all offices.
Below is the list of the top 10 complaint reasons against Iberiabank. Click here to see all complaints against Iberiabank.
|1||Checking or savings account||Checking account||Managing an account||11|
|2||Checking or savings account||Other banking product or service||Managing an account||4|
|3||Checking or savings account||Checking account||Closing an account||3|
|4||Checking or savings account||CD (Certificate of Deposit)||Managing an account||3|
|5||Bank account or service||Checking account||Deposits and withdrawals||2|
|6||Mortgage||Conventional home mortgage||Trouble during payment process||2|
|7||Mortgage||Conventional home mortgage||Struggling to pay mortgage||2|
|8||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||2|
|9||Bank account or service||Cashing a check without an account||Account opening, closing, or management||1|
|10||Debt collection||Credit card debt||Written notification about debt||1|