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I.c. System, Inc. — Overview
B Overall
I.c. System, Inc. is rated overall in the top 71st percentile based on 2,344 customer complaints.


Number of Complaints2,344 (2 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer1.0%
Complaints Resolved in Customer's Favor99.8%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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I.c. System, Inc. — Summary

I.c. System, Inc. is ranked 116th out of 3,688 banks. That puts I.c. System in the top 72nd percentile and gives them an overall grade of "B". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 2,344 complaints against I.c. System and 1,058,614 complaints total.

Of the 2,344 complaints again I.c. System, there have been 331 in the passed 18 months. Of those 331 complaints, 99.8% have been resolved in the customers favor, 1.0% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. I.c. System, Inc. is graded in 2 categories of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

I.c. System, Inc. is rated "B-" in Debt Collection; and "C+" in Credit Reporting.

Click here to see Complete I.c. System Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against I.c. System, Inc.. Click here to see all complaints against I.c. System.

# Product Sub-Product Issue Count
1 Debt collection Other debt Attempts to collect debt not owed 107
2 Debt collection Other debt Written notification about debt 50
3 Credit reporting Credit reporting Incorrect information on your report 36
4 Debt collection I do not know Attempts to collect debt not owed 32
5 Debt collection Medical debt Attempts to collect debt not owed 22
6 Debt collection Other debt False statements or representation 15
7 Debt collection I do not know Written notification about debt 13
8 Debt collection Medical debt Written notification about debt 12
9 Debt collection Other debt Took or threatened to take negative or legal action 8
10 Debt collection Other debt Communication tactics 7
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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