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Impac Mortgage Holdings, Inc. — Overview
Impac Mortgage Holdings, Inc. is not ranked because we do not have enough data. See how are ranks calculated.


Number of Complaints84 (1 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner84.2%
Resolutions Disputed by Customer18.4%
Complaints Resolved in Customer's Favor89.5%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

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Impac Mortgage Holdings, Inc. — Summary

Of the 84 complaints again Impac Mortgage Holdings, there have been 37 in the passed 18 months. Of those 37 complaints, 89.5% have been resolved in the customers favor, 18.4% have been disputed by the customer, and 84.2% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Impac Mortgage Holdings, Inc.. Click here to see all complaints against Impac Mortgage Holdings.

# Product Sub-Product Issue Count
1 Mortgage Conventional fixed mortgage Application, originator, mortgage broker 5
2 Mortgage Other mortgage Loan servicing, payments, escrow account 4
3 Mortgage Conventional home mortgage Trouble during payment process 4
4 Mortgage Conventional fixed mortgage Settlement process and costs 3
5 Mortgage Conventional home mortgage Applying for a mortgage or refinancing an existing mortgage 3
6 Mortgage Conventional home mortgage Closing on a mortgage 3
7 Mortgage Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure 2
8 Mortgage Conventional fixed mortgage Loan servicing, payments, escrow account 2
9 Mortgage FHA mortgage Trouble during payment process 2
10 Mortgage Other type of mortgage Trouble during payment process 2
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Complaints by Product
Complaints Over Time - By Year
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