|Number of Complaints||454 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||1.4%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Innovis is ranked 15th out of 3,688 banks. That puts Innovis in the top 96th percentile and gives them an overall grade of "A". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 454 complaints against Innovis and 1,058,614 complaints total.
Of the 454 complaints again Innovis, there have been 168 in the passed 18 months. Of those 168 complaints, 100.0% have been resolved in the customers favor, 1.4% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Innovis is graded in 1 category of financial products they offer. The top 3 categories are Credit Reporting, Credit Card and Mortgage.
Innovis is rated "B" in Credit Reporting.
Click here to see Complete Innovis Report Card »
Below is the list of the top 10 complaint reasons against Innovis. Click here to see all complaints against Innovis.
|1||Credit reporting||Credit reporting||Incorrect information on your report||72|
|2||Credit reporting||Credit reporting||Improper use of your report||40|
|3||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||26|
|4||Credit reporting||Credit reporting||Unable to get your credit report or credit score||9|
|5||Credit reporting||Credit reporting||Problem with fraud alerts or security freezes||6|
|6||Credit reporting||Credit reporting||Credit monitoring or identity theft protection services||5|
|7||Credit reporting||Other personal consumer report||Improper use of your report||3|
|8||Credit reporting||Other personal consumer report||Incorrect information on your report||3|
|9||Credit card||General-purpose credit card or charge card||Improper use of your report||1|
|10||Credit card||General-purpose credit card or charge card||Problem with a purchase shown on your statement||1|