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Integrated Recovery Services — Overview
A- Overall
Integrated Recovery Services is rated overall in the top 88th percentile based on 190 customer complaints.


Number of Complaints190 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner42.2%
Resolutions Disputed by Customer1.2%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Integrated Recovery Services — Summary

Integrated Recovery Services is ranked 45th out of 3,672 banks. That puts Integrated Recovery Services in the top 89th percentile and gives them an overall grade of "A-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 190 complaints against Integrated Recovery Services and 979,456 complaints total.

Of the 190 complaints again Integrated Recovery Services, there have been 78 in the passed 18 months. Of those 78 complaints, 100.0% have been resolved in the customers favor, 1.2% have been disputed by the customer, and 42.2% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Integrated Recovery Services is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Payday Loan and Consumer Loan.

Integrated Recovery Services is rated "A-" in Debt Collection.

Click here to see Complete Integrated Recovery Services Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Integrated Recovery Services. Click here to see all complaints against Integrated Recovery Services.

# Product Sub-Product Issue Count
1 Debt collection I do not know Communication tactics 13
2 Debt collection Payday loan Communication tactics 8
3 Debt collection I do not know Threatened to contact someone or share information improperly 6
4 Debt collection I do not know Took or threatened to take negative or legal action 6
5 Debt collection I do not know Cont'd attempts collect debt not owed 5
6 Debt collection Payday loan debt Communication tactics 5
7 Debt collection Payday loan debt Took or threatened to take negative or legal action 5
8 Debt collection Payday loan Taking/threatening an illegal action 4
9 Debt collection Payday loan Improper contact or sharing of info 3
10 Debt collection Payday loan debt False statements or representation 3
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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