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Io, Inc. — Overview
F Overall
Io, Inc. is rated overall in the bottom 2nd percentile based on 146 customer complaints.


Number of Complaints146 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer7.5%
Complaints Resolved in Customer's Favor76.3%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Io, Inc. — Summary

Io, Inc. is ranked 411th out of 3,688 banks. That puts Io in the bottom 1st percentile and gives them an overall grade of "F". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 146 complaints against Io and 1,058,614 complaints total.

Of the 146 complaints again Io, there have been 27 in the passed 18 months. Of those 27 complaints, 76.3% have been resolved in the customers favor, 7.5% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Io, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Io, Inc. is rated "F" in Debt Collection.

Click here to see Complete Io Report Card »

Most Recent Complaints

Below is the list of the top 9 complaint reasons against Io, Inc.. Click here to see all complaints against Io.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 9
2 Debt collection Medical debt Written notification about debt 7
3 Debt collection Other debt Attempts to collect debt not owed 3
4 Credit reporting Credit reporting Incorrect information on your report 3
5 Debt collection Medical debt Communication tactics 1
6 Debt collection Other debt Written notification about debt 1
7 Debt collection I do not know Attempts to collect debt not owed 1
8 Debt collection Other debt False statements or representation 1
9 Debt collection Medical debt False statements or representation 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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