| Complaints Currently In-Progress | 2 |
| Complaints per $100K of Deposits | — |
| Complaints Resolved in a Timely Manner | 94.4% |
| Resolutions Disputed by Customer | 11.1% |
| Average Time Until Resolution | 11 days |
| Owner Corporation | Not Listed |
| Established | Not Listed |
| FDIC Insured | Not Insured |
| FDIC Certificate # | — |
| Number of Branches | Unknown |
| Total Assets | Unknown |
| Total Deposits | Unknown |
| Total Equity | Unknown |
| Quartarly Net Income | Unknown |
Grades are also broken down by the financial products offered be each institution. Io, and Inc. is rated "B-" in Debt Collection. Click on any of the financial products to see how Io, Inc. compares.
| # | Financial Product | Sub-Product | Complaint Issue | Complaint Count |
|---|---|---|---|---|
| 1 | Debt collection | Medical | Cont'd attempts collect debt not owed | 10 |
| 2 | Debt collection | Medical | Disclosure verification of debt | 6 |
| 3 | Debt collection | Medical | Communication tactics | 2 |
| 4 | Debt collection | Medical | Cont'd attempts collect debt not owed | 1 |
| 5 | Debt collection | Medical | Improper contact or sharing of info | 1 |
| 6 | Debt collection | Medical | Disclosure verification of debt | 1 |
| 7 | Debt collection | Credit card | False statements or representation | 1 |
| 8 | Debt collection | Medical | Cont'd attempts collect debt not owed | 1 |
| 9 | Debt collection | Medical | Cont'd attempts collect debt not owed | 1 |
| 10 | Debt collection | Medical | Communication tactics | 1 |
| # | Company Response | Response Count | Timely Response Count | Disputed Count |
|---|---|---|---|---|
| 1 | Closed with non-monetary relief | 13 | 12 (92.3%) | 2 (15.4%) |
| 2 | Closed with explanation | 7 | 7 (100%) | 1 (14.3%) |
| 3 | Closed | 6 | 6 (100%) | 1 (16.7%) |
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