I.Q. Data International, Inc.

Report Card
B-
Overall Grade
C+
Debt Collection Grade
I.Q. Data International, Inc. is rated overall in the top 65 percentile (out of 100) based on 162 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100%
Resolutions Disputed by Customer23.5%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
I.Q. Data International, Inc. logo

Grade Summary

Overall, I.Q. Data International, Inc. received a grade of "B-" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. I.Q. Data International, and Inc. is rated "C+" in Debt Collection. Click on any of the financial products to see how I.Q. Data International, Inc. compares.

Overview

I.Q. Data International, Inc. has received 162 consumer complaints since August, 2013 – more than 94% of other banks.

Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' I.Q. Data International, Inc. meets the 60-day response deadline more frequently than 92.7% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 23.5% of customers dispute I.Q. Data International, Inc.'s response to complaints — worse than 73.4% of other companies.

Most of I.Q. Data International, Inc.'s customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against I.Q. Data International, Inc.
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed46
2Debt collectionOther (phone, health club, etc.)Disclosure verification of debt31
3Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed27
4Debt collectionOther (phone, health club, etc.)Communication tactics21
5Debt collectionOther (phone, health club, etc.)False statements or representation21
6Debt collectionOther (phone, health club, etc.)Communication tactics14
7Debt collectionOther (phone, health club, etc.)Disclosure verification of debt13
8Debt collectionOther (phone, health club, etc.)Communication tactics7
9Debt collectionCont'd attempts collect debt not owed7
10Debt collectionDisclosure verification of debt4
Responses From I.Q. Data International, Inc.
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation204204 (100%)50 (24.5%)
2Closed with non-monetary relief3131 (100%)6 (19.4%)
3Closed with monetary relief22 (100%)0 (0%)
Complaints over the Past Year