Jim Bottin Enterprises, Inc

Report Card
B-
Overall Grade
C
Debt Collection Grade
Jim Bottin Enterprises, Inc is rated overall in the top 53 percentile (out of 100) based on 44 customer complaints.

Statistics

Complaints Currently In-Progress2
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner93.2%
Resolutions Disputed by Customer11.4%
Average Time Until Resolution9 days

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Jim Bottin Enterprises, Inc logo

Grade Summary

Overall, Jim Bottin Enterprises, Inc received a grade of "B-" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Jim Bottin Enterprises, and Inc is rated "C" in Debt Collection. Click on any of the financial products to see how Jim Bottin Enterprises, Inc compares.

Overview

Jim Bottin Enterprises, Inc has received 44 consumer complaints since October, 2013 – more than 86% of other banks.

Of those complaints, 93.2% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Jim Bottin Enterprises, Inc meets the 60-day response deadline less frequently than 74% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 11.4% of customers dispute Jim Bottin Enterprises, Inc's response to complaints — better than 79.8% of other companies.

Most of Jim Bottin Enterprises, Inc's customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against Jim Bottin Enterprises, Inc
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed15
2Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed10
3Debt collectionOther (phone, health club, etc.)Communication tactics6
4Debt collectionOther (phone, health club, etc.)Communication tactics6
5Debt collectionOther (phone, health club, etc.)False statements or representation5
6Debt collectionOther (phone, health club, etc.)Disclosure verification of debt3
7Debt collectionOther (phone, health club, etc.)Communication tactics2
8Credit cardBilling disputes2
9Debt collectionOther (phone, health club, etc.)Disclosure verification of debt2
10Debt collectionOther (phone, health club, etc.)Improper contact or sharing of info2
Responses From Jim Bottin Enterprises, Inc
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation5855 (94.8%)9 (15.5%)
2Untimely response20 (0%)0 (0%)
3In progress21 (50%)0 (0%)
4Closed11 (100%)0 (0%)
Complaints over the Past Year