Grades are also broken down by the financial products offered be each institution. Jon Barry and Associates, and Inc. is rated "A-" in Debt Collection. Click on any of the financial products to see how Jon Barry and Associates, Inc. compares.
Jon Barry and Associates, Inc. has received 31 consumer complaints since August, 2013 – more than 82% of other banks.
Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Jon Barry and Associates, Inc. meets the 60-day response deadline more frequently than 71.3% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 16.1% of customers dispute Jon Barry and Associates, Inc.'s response to complaints — better than 61.2% of other companies.
Most of Jon Barry and Associates, Inc.'s customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Medical||Cont'd attempts collect debt not owed||14|
|2||Debt collection||Medical||Cont'd attempts collect debt not owed||6|
|3||Debt collection||Medical||Communication tactics||4|
|4||Debt collection||Medical||False statements or representation||3|
|5||Debt collection||Medical||Cont'd attempts collect debt not owed||2|
|6||Debt collection||Medical||Disclosure verification of debt||2|
|7||Debt collection||Medical||Improper contact or sharing of info||2|
|8||Debt collection||Communication tactics||1|
|9||Credit reporting||Credit reporting company's investigation||1|
|10||Debt collection||Disclosure verification of debt||1|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with non-monetary relief||34||34 (100%)||6 (17.6%)|
|2||Closed with explanation||7||7 (100%)||0 (0%)|