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Lending Club Corp — Overview
C- Overall
Lending Club Corp is rated overall in the bottom 36th percentile based on 267 customer complaints.

Statistics

Number of Complaints267 (2 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner98.9%
Resolutions Disputed by Customer2.2%
Complaints Resolved in Customer's Favor98.9%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
36th
percentile

Contact Information

Not Available

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Lending Club Corp — Summary

Lending Club Corp is ranked 268th out of 3,688 banks. That puts Lending Club Corp in the bottom 36th percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 267 complaints against Lending Club Corp and 1,058,614 complaints total.

Of the 267 complaints again Lending Club Corp, there have been 153 in the passed 18 months. Of those 153 complaints, 98.9% have been resolved in the customers favor, 2.2% have been disputed by the customer, and 98.9% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Lending Club Corp is graded in 1 category of financial products they offer. The top 3 categories are Payday Loan, Debt Collection and Credit Reporting.

Lending Club Corp is rated "C+" in Payday Loan.

Click here to see Complete Lending Club Corp Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Lending Club Corp. Click here to see all complaints against Lending Club Corp.

# Product Sub-Product Issue Count
1 Credit reporting Credit reporting Incorrect information on your report 17
2 Payday loan Installment loan Charged fees or interest you didn't expect 14
3 Payday loan Installment loan Problem when making payments 14
4 Payday loan Installment loan Getting the loan 13
5 Payday loan Installment loan Incorrect information on your report 8
6 Payday loan Installment loan Struggling to pay your loan 8
7 Credit reporting Credit reporting Improper use of your report 7
8 Payday loan Personal line of credit Problem when making payments 6
9 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 5
10 Debt collection Credit card debt Written notification about debt 4
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/lending-club-corp