Lending Club Corp BankRank.org
|Number of Complaints||227 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||98.2%|
|Resolutions Disputed by Customer||4.2%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Lending Club Corp is ranked 91st out of 3,648 banks. That puts Lending Club Corp in the top 78th percentile and gives them an overall grade of "B+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 227 complaints against Lending Club Corp and 1,002,502 complaints total.
Of the 227 complaints again Lending Club Corp, there have been 147 in the passed 18 months. Of those 147 complaints, 100.0% have been resolved in the customers favor, 4.2% have been disputed by the customer, and 98.2% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Lending Club Corp is graded in 1 category of financial products they offer. The top 3 categories are Payday Loan, Consumer Loan and Debt Collection.
Lending Club Corp is rated "A" in Payday Loan.
Click here to see Complete Lending Club Corp Report Card »
Below is the list of the top 10 complaint reasons against Lending Club Corp. Click here to see all complaints against Lending Club Corp.
|1||Payday loan||Installment loan||Problem when making payments||14|
|2||Credit reporting||Credit reporting||Incorrect information on your report||14|
|3||Consumer Loan||Installment loan||Managing the loan or lease||13|
|4||Payday loan||Installment loan||Getting the loan||12|
|5||Payday loan||Installment loan||Charged fees or interest you didn't expect||6|
|6||Consumer Loan||Installment loan||Taking out the loan or lease||5|
|7||Payday loan||Installment loan||Incorrect information on your report||5|
|8||Payday loan||Personal line of credit||Problem when making payments||5|
|9||Consumer Loan||Installment loan||Problems when you are unable to pay||5|
|10||Credit reporting||Credit reporting||Improper use of your report||5|