Lending Club Corp BankRank.org
|Number of Complaints||267 (2 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||98.9%|
|Resolutions Disputed by Customer||2.2%|
|Complaints Resolved in Customer's Favor||98.9%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Lending Club Corp is ranked 268th out of 3,688 banks. That puts Lending Club Corp in the bottom 36th percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 267 complaints against Lending Club Corp and 1,058,614 complaints total.
Of the 267 complaints again Lending Club Corp, there have been 119 in the passed 18 months. Of those 119 complaints, 98.9% have been resolved in the customers favor, 2.2% have been disputed by the customer, and 98.9% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Lending Club Corp is graded in 1 category of financial products they offer. The top 3 categories are Payday Loan, Debt Collection and Credit Reporting.
Lending Club Corp is rated "C+" in Payday Loan.
Click here to see Complete Lending Club Corp Report Card »
Below is the list of the top 10 complaint reasons against Lending Club Corp. Click here to see all complaints against Lending Club Corp.
|1||Credit reporting||Credit reporting||Incorrect information on your report||14|
|2||Payday loan||Installment loan||Charged fees or interest you didn't expect||11|
|3||Payday loan||Installment loan||Problem when making payments||9|
|4||Payday loan||Installment loan||Getting the loan||8|
|5||Payday loan||Installment loan||Incorrect information on your report||8|
|6||Payday loan||Installment loan||Struggling to pay your loan||8|
|7||Credit reporting||Credit reporting||Improper use of your report||6|
|8||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||4|
|9||Debt collection||Credit card debt||Written notification about debt||4|
|10||Payday loan||Personal line of credit||Problem when making payments||3|