|Number of Complaints||735 (2 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||99.8%|
|Resolutions Disputed by Customer||3.3%|
|Complaints Resolved in Customer's Favor||99.2%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Lexisnexis is ranked 191st out of 3,648 banks. That puts Lexisnexis in the top 53rd percentile and gives them an overall grade of "C+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 735 complaints against Lexisnexis and 1,002,502 complaints total.
Of the 735 complaints again Lexisnexis, there have been 476 in the passed 18 months. Of those 476 complaints, 99.2% have been resolved in the customers favor, 3.3% have been disputed by the customer, and 99.8% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Lexisnexis is graded in 1 category of financial products they offer. The top 3 categories are Credit Reporting, Debt Collection and Credit Card.
Lexisnexis is rated "F" in Credit Reporting.
Click here to see Complete Lexisnexis Report Card »
Below is the list of the top 10 complaint reasons against Lexisnexis. Click here to see all complaints against Lexisnexis.
|1||Credit reporting||Credit reporting||Incorrect information on your report||144|
|2||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||99|
|3||Credit reporting||Other personal consumer report||Incorrect information on your report||68|
|4||Credit reporting||—||Incorrect information on credit report||45|
|5||Credit reporting||Other personal consumer report||Problem with a company's investigation into an existing issue||26|
|6||Credit reporting||Credit reporting||Unable to get your credit report or credit score||23|
|7||Credit reporting||Credit reporting||Improper use of your report||21|
|8||Credit reporting||—||Improper use of my credit report||9|
|9||Credit reporting||Other personal consumer report||Improper use of your report||8|
|10||Credit reporting||—||Unable to get credit report/credit score||7|