|Number of Complaints||1,718 (4 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||99.7%|
|Resolutions Disputed by Customer||3.1%|
|Complaints Resolved in Customer's Favor||99.5%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Loancare, LLC is ranked 287th out of 3,688 banks. That puts Loancare in the bottom 31st percentile and gives them an overall grade of "D+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,718 complaints against Loancare and 1,058,614 complaints total.
Of the 1,718 complaints again Loancare, there have been 880 in the passed 18 months. Of those 880 complaints, 99.5% have been resolved in the customers favor, 3.1% have been disputed by the customer, and 99.7% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Loancare, LLC is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Credit Reporting and Debt Collection.
Loancare, LLC is rated "B" in Mortgage.
Click here to see Complete Loancare Report Card »
Below is the list of the top 10 complaint reasons against Loancare, LLC. Click here to see all complaints against Loancare.
|1||Mortgage||Conventional home mortgage||Trouble during payment process||201|
|2||Mortgage||FHA mortgage||Trouble during payment process||165|
|3||Mortgage||VA mortgage||Trouble during payment process||80|
|4||Mortgage||Conventional fixed mortgage||Loan servicing, payments, escrow account||70|
|5||Mortgage||FHA mortgage||Loan servicing, payments, escrow account||59|
|6||Mortgage||FHA mortgage||Struggling to pay mortgage||51|
|7||Mortgage||Conventional home mortgage||Struggling to pay mortgage||46|
|8||Mortgage||VA mortgage||Loan servicing, payments, escrow account||34|
|9||Credit reporting||Credit reporting||Incorrect information on your report||27|
|10||Mortgage||VA mortgage||Struggling to pay mortgage||20|