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Loancare, LLC — Overview
C Overall
Loancare, LLC is rated overall in the bottom 44rd percentile based on 1,587 customer complaints.


Number of Complaints1,587 (2 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.8%
Resolutions Disputed by Customer5.1%
Complaints Resolved in Customer's Favor99.7%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Loancare, LLC — Summary

Loancare, LLC is ranked 228th out of 3,648 banks. That puts Loancare in the bottom 44th percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,587 complaints against Loancare and 1,002,502 complaints total.

Of the 1,587 complaints again Loancare, there have been 834 in the passed 18 months. Of those 834 complaints, 99.7% have been resolved in the customers favor, 5.1% have been disputed by the customer, and 99.8% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Loancare, LLC is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Credit Reporting and Debt Collection.

Loancare, LLC is rated "A-" in Mortgage.

Click here to see Complete Loancare Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Loancare, LLC. Click here to see all complaints against Loancare.

# Product Sub-Product Issue Count
1 Mortgage Conventional home mortgage Trouble during payment process 163
2 Mortgage FHA mortgage Trouble during payment process 135
3 Mortgage Conventional fixed mortgage Loan servicing, payments, escrow account 100
4 Mortgage FHA mortgage Loan servicing, payments, escrow account 80
5 Mortgage VA mortgage Trouble during payment process 75
6 Mortgage VA mortgage Loan servicing, payments, escrow account 40
7 Mortgage FHA mortgage Struggling to pay mortgage 37
8 Mortgage Conventional home mortgage Struggling to pay mortgage 35
9 Credit reporting Credit reporting Incorrect information on your report 24
10 Mortgage Other mortgage Loan servicing, payments, escrow account 18
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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