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Loancare, LLC — Overview
D+ Overall
Loancare, LLC is rated overall in the bottom 31th percentile based on 1,718 customer complaints.

Statistics

Number of Complaints1,718 (4 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.7%
Resolutions Disputed by Customer3.1%
Complaints Resolved in Customer's Favor99.5%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
31th
percentile

Contact Information

Not Available

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Loancare, LLC — Summary

Loancare, LLC is ranked 287th out of 3,688 banks. That puts Loancare in the bottom 31st percentile and gives them an overall grade of "D+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,718 complaints against Loancare and 1,058,614 complaints total.

Of the 1,718 complaints again Loancare, there have been 645 in the passed 18 months. Of those 645 complaints, 99.5% have been resolved in the customers favor, 3.1% have been disputed by the customer, and 99.7% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Loancare, LLC is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Credit Reporting and Debt Collection.

Loancare, LLC is rated "B" in Mortgage.

Click here to see Complete Loancare Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Loancare, LLC. Click here to see all complaints against Loancare.

# Product Sub-Product Issue Count
1 Mortgage Conventional home mortgage Trouble during payment process 191
2 Mortgage FHA mortgage Trouble during payment process 153
3 Mortgage VA mortgage Trouble during payment process 76
4 Mortgage FHA mortgage Struggling to pay mortgage 49
5 Mortgage Conventional home mortgage Struggling to pay mortgage 46
6 Credit reporting Credit reporting Incorrect information on your report 25
7 Mortgage VA mortgage Struggling to pay mortgage 19
8 Mortgage Other type of mortgage Trouble during payment process 18
9 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 11
10 Mortgage Other type of mortgage Struggling to pay mortgage 7
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/loancare-llc