LTD Financial Services, L.P.

Report Card
A-
Overall Grade
B+
Debt Collection Grade
LTD Financial Services, L.P. is rated overall in the top 93 percentile (out of 100) based on 60 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100%
Resolutions Disputed by Customer10%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
LTD Financial Services, L.P. logo

Grade Summary

Overall, LTD Financial Services, L.P. received a grade of "A-" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. LTD Financial Services, and L.P. is rated "B+" in Debt Collection. Click on any of the financial products to see how LTD Financial Services, L.P. compares.

Overview

LTD Financial Services, L.P. has received 60 consumer complaints since May, 2013 – more than 88% of other banks.

Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' LTD Financial Services, L.P. meets the 60-day response deadline more frequently than 99.6% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 10% of customers dispute LTD Financial Services, L.P.'s response to complaints — better than 84.6% of other companies.

Most of LTD Financial Services, L.P.'s customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against LTD Financial Services, L.P.
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionCont'd attempts collect debt not owed6
2Debt collectionCredit cardCommunication tactics5
3Debt collectionCredit cardCont'd attempts collect debt not owed4
4Debt collectionOther (phone, health club, etc.)Communication tactics4
5Debt collectionCredit cardCont'd attempts collect debt not owed4
6Debt collectionCredit cardDisclosure verification of debt4
7Debt collectionCredit cardImproper contact or sharing of info3
8Debt collectionCommunication tactics3
9Debt collectionMortgageDisclosure verification of debt3
10Debt collectionCommunication tactics2
Responses From LTD Financial Services, L.P.
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with non-monetary relief4141 (100%)4 (9.8%)
2Closed with explanation3434 (100%)2 (5.9%)
3Closed with monetary relief22 (100%)0 (0%)
Complaints over the Past Year