Grades are also broken down by the financial products offered be each institution. LTD Financial Services, and L.P. is rated "B+" in Debt Collection. Click on any of the financial products to see how LTD Financial Services, L.P. compares.
LTD Financial Services, L.P. has received 60 consumer complaints since May, 2013 – more than 88% of other banks.
Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' LTD Financial Services, L.P. meets the 60-day response deadline more frequently than 99.6% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 10% of customers dispute LTD Financial Services, L.P.'s response to complaints — better than 84.6% of other companies.
Most of LTD Financial Services, L.P.'s customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Cont'd attempts collect debt not owed||6|
|2||Debt collection||Credit card||Communication tactics||5|
|3||Debt collection||Credit card||Cont'd attempts collect debt not owed||4|
|4||Debt collection||Other (phone, health club, etc.)||Communication tactics||4|
|5||Debt collection||Credit card||Cont'd attempts collect debt not owed||4|
|6||Debt collection||Credit card||Disclosure verification of debt||4|
|7||Debt collection||Credit card||Improper contact or sharing of info||3|
|8||Debt collection||Communication tactics||3|
|9||Debt collection||Mortgage||Disclosure verification of debt||3|
|10||Debt collection||Communication tactics||2|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with non-monetary relief||41||41 (100%)||4 (9.8%)|
|2||Closed with explanation||34||34 (100%)||2 (5.9%)|
|3||Closed with monetary relief||2||2 (100%)||0 (0%)|