Grades are also broken down by the financial products offered be each institution. Lustig, Glaser & Wilson, and P.C. is rated "D" in Debt Collection. Click on any of the financial products to see how Lustig, Glaser & Wilson, P.C. compares.
Lustig, Glaser & Wilson, P.C. has received 25 consumer complaints since July, 2013 – more than 79% of other banks.
Of those complaints, 96% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Lustig, Glaser & Wilson, P.C. meets the 60-day response deadline less frequently than 65.6% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 48% of customers dispute Lustig, Glaser & Wilson, P.C.'s response to complaints — worse than 99.2% of other companies.
Most of Lustig, Glaser & Wilson, P.C.'s customers complain about debt collections with the primary issue being "taking/threatening an illegal action."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Credit card||Taking/threatening an illegal action||4|
|2||Debt collection||Credit card||Disclosure verification of debt||4|
|3||Debt collection||Communication tactics||3|
|4||Debt collection||Cont'd attempts collect debt not owed||3|
|5||Debt collection||Credit card||Cont'd attempts collect debt not owed||3|
|6||Debt collection||Credit card||Communication tactics||2|
|7||Debt collection||Credit card||False statements or representation||2|
|8||Debt collection||Credit card||Cont'd attempts collect debt not owed||2|
|9||Debt collection||Disclosure verification of debt||2|
|10||Debt collection||Auto||Disclosure verification of debt||1|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||32||32 (100%)||15 (46.9%)|
|2||Closed with non-monetary relief||6||5 (83.3%)||1 (16.7%)|