Lustig, Glaser & Wilson, P.C.

Report Card
F
Overall Grade
D
Debt Collection Grade
Lustig, Glaser & Wilson, P.C. is rated overall in the bottom 5 percentile (out of 100) based on 25 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner96%
Resolutions Disputed by Customer48%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Lustig, Glaser & Wilson, P.C. logo

Grade Summary

Overall, Lustig, Glaser & Wilson, P.C. received a grade of "F" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Lustig, Glaser & Wilson, and P.C. is rated "D" in Debt Collection. Click on any of the financial products to see how Lustig, Glaser & Wilson, P.C. compares.

Overview

Lustig, Glaser & Wilson, P.C. has received 25 consumer complaints since July, 2013 – more than 79% of other banks.

Of those complaints, 96% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Lustig, Glaser & Wilson, P.C. meets the 60-day response deadline less frequently than 65.6% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 48% of customers dispute Lustig, Glaser & Wilson, P.C.'s response to complaints — worse than 99.2% of other companies.

Most of Lustig, Glaser & Wilson, P.C.'s customers complain about debt collections with the primary issue being "taking/threatening an illegal action."

Complaints by Product
Complaints by State
Complaints Against Lustig, Glaser & Wilson, P.C.
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionCredit cardTaking/threatening an illegal action4
2Debt collectionCredit cardDisclosure verification of debt4
3Debt collectionCommunication tactics3
4Debt collectionCont'd attempts collect debt not owed3
5Debt collectionCredit cardCont'd attempts collect debt not owed3
6Debt collectionCredit cardCommunication tactics2
7Debt collectionCredit cardFalse statements or representation2
8Debt collectionCredit cardCont'd attempts collect debt not owed2
9Debt collectionDisclosure verification of debt2
10Debt collectionAutoDisclosure verification of debt1
Responses From Lustig, Glaser & Wilson, P.C.
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation3232 (100%)15 (46.9%)
2Closed with non-monetary relief65 (83.3%)1 (16.7%)
Complaints over the Past Year