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Mariner Finance, LLC — Overview
B+ Overall
Mariner Finance, LLC is rated overall in the top 79th percentile based on 309 customer complaints.


Number of Complaints309 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer3.3%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Mariner Finance, LLC — Summary

Mariner Finance, LLC is ranked 86th out of 3,688 banks. That puts Mariner Finance in the top 79th percentile and gives them an overall grade of "B+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 309 complaints against Mariner Finance and 1,058,614 complaints total.

Of the 309 complaints again Mariner Finance, there have been 64 in the passed 18 months. Of those 64 complaints, 100.0% have been resolved in the customers favor, 3.3% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Mariner Finance, LLC is graded in 2 categories of financial products they offer. The top 3 categories are Payday Loan, Credit Reporting and Debt Collection.

Mariner Finance, LLC is rated "C+" in Payday Loan; and "A" in Credit Reporting.

Click here to see Complete Mariner Finance Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Mariner Finance, LLC. Click here to see all complaints against Mariner Finance.

# Product Sub-Product Issue Count
1 Credit reporting Credit reporting Incorrect information on your report 16
2 Credit reporting Credit reporting Improper use of your report 8
3 Payday loan Installment loan Problem when making payments 5
4 Payday loan Installment loan Struggling to pay your loan 5
5 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 5
6 Payday loan Personal line of credit Problem when making payments 4
7 Debt collection Other debt Attempts to collect debt not owed 2
8 Debt collection I do not know Attempts to collect debt not owed 2
9 Debt collection Other debt Communication tactics 2
10 Payday loan Installment loan Problem with the payoff process at the end of the loan 2
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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