Medical Data Systems, Inc.

Report Card
D
Overall Grade
D
Debt Collection Grade
Medical Data Systems, Inc. is rated overall in the bottom 7 percentile (out of 100) based on 73 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner84.9%
Resolutions Disputed by Customer23.3%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Medical Data Systems, Inc. logo

Grade Summary

Overall, Medical Data Systems, Inc. received a grade of "D" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Medical Data Systems, and Inc. is rated "D" in Debt Collection. Click on any of the financial products to see how Medical Data Systems, Inc. compares.

Overview

Medical Data Systems, Inc. has received 73 consumer complaints since July, 2013 – more than 90% of other banks.

Of those complaints, 84.9% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Medical Data Systems, Inc. meets the 60-day response deadline less frequently than 86.2% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 23.3% of customers dispute Medical Data Systems, Inc.'s response to complaints — worse than 72.1% of other companies.

Most of Medical Data Systems, Inc.'s customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against Medical Data Systems, Inc.
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionMedicalCont'd attempts collect debt not owed19
2Debt collectionMedicalCont'd attempts collect debt not owed19
3Debt collectionMedicalDisclosure verification of debt11
4Debt collectionMedicalCommunication tactics10
5Debt collectionMedicalFalse statements or representation9
6Debt collectionMedicalDisclosure verification of debt6
7Debt collectionMedicalImproper contact or sharing of info6
8Debt collectionMedicalCont'd attempts collect debt not owed4
9Debt collectionCommunication tactics3
10Debt collectionMedicalCommunication tactics3
Responses From Medical Data Systems, Inc.
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation10389 (86.4%)23 (22.3%)
Complaints over the Past Year