Grades are also broken down by the financial products offered be each institution. Medical Data Systems, and Inc. is rated "D" in Debt Collection. Click on any of the financial products to see how Medical Data Systems, Inc. compares.
Medical Data Systems, Inc. has received 73 consumer complaints since July, 2013 – more than 90% of other banks.
Of those complaints, 84.9% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Medical Data Systems, Inc. meets the 60-day response deadline less frequently than 86.2% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 23.3% of customers dispute Medical Data Systems, Inc.'s response to complaints — worse than 72.1% of other companies.
Most of Medical Data Systems, Inc.'s customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Medical||Cont'd attempts collect debt not owed||19|
|2||Debt collection||Medical||Cont'd attempts collect debt not owed||19|
|3||Debt collection||Medical||Disclosure verification of debt||11|
|4||Debt collection||Medical||Communication tactics||10|
|5||Debt collection||Medical||False statements or representation||9|
|6||Debt collection||Medical||Disclosure verification of debt||6|
|7||Debt collection||Medical||Improper contact or sharing of info||6|
|8||Debt collection||Medical||Cont'd attempts collect debt not owed||4|
|9||Debt collection||Communication tactics||3|
|10||Debt collection||Medical||Communication tactics||3|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||103||89 (86.4%)||23 (22.3%)|