BankRank.org logo Merchants' Credit Guide BankRank.org

Merchants' Credit Guide Company — Overview
B+ Overall
Merchants' Credit Guide Company is rated overall in the top 76th percentile based on 126 customer complaints.

Statistics

Number of Complaints126 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer5.8%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
76th
percentile

Contact Information

Not Available

Back to BankRank.org/Banks Top of Page
Merchants' Credit Guide Company — Summary

Merchants' Credit Guide Company is ranked 97th out of 3,648 banks. That puts Merchants' Credit Guide in the top 76th percentile and gives them an overall grade of "B+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 126 complaints against Merchants' Credit Guide and 1,002,502 complaints total.

Of the 126 complaints again Merchants' Credit Guide, there have been 80 in the passed 18 months. Of those 80 complaints, 100.0% have been resolved in the customers favor, 5.8% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Merchants' Credit Guide Company is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Merchants' Credit Guide Company is rated "B" in Debt Collection.

Click here to see Complete Merchants' Credit Guide Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Merchants' Credit Guide Company. Click here to see all complaints against Merchants' Credit Guide.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 17
2 Debt collection Medical debt Written notification about debt 12
3 Debt collection Medical Cont'd attempts collect debt not owed 6
4 Debt collection I do not know Written notification about debt 6
5 Debt collection Medical Disclosure verification of debt 5
6 Debt collection I do not know Cont'd attempts collect debt not owed 4
7 Credit reporting Credit reporting Incorrect information on your report 3
8 Debt collection I do not know Attempts to collect debt not owed 2
9 Debt collection Medical debt Communication tactics 2
10 Debt collection Credit card debt Attempts to collect debt not owed 2
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/merchants-credit-guide-company