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Midfirst Bank — Overview
A Overall
Midfirst Bank is rated overall in the top 87th percentile based on 197 customer complaints.

Statistics

Number of Complaints197 (0 In Progress)
Complaints per $100K of Deposits16.24
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer1.5%
Complaints Resolved in Customer's Favor100.0%

Financial Report

EstablishedFebruary, 1911
FDIC Certificate #04063
Number of Branches81 (0 International)
Total Assets$14.9 Million
Total Deposits$8.2 Million
Total Equity Held$1.6 Million
Quarterly Net Income$0.1 Million
87th
percentile

Contact Information

Cooperate Headquarters
501 Nw Grand Boulevard
Oklahoma City, OK 73118

Website
www.midfirst.com

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Other Names and Websites
Other Names (or Trade Names)
MidFirst Private Bank
MidFirst Direct
Steele Street Bank & Trust
1st Century Bank

† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.

Midfirst Bank — Summary

Midfirst Bank is ranked 18th out of 3,688 banks. That puts Midfirst Bank in the top 96th percentile and gives them an overall grade of "A". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 197 complaints against Midfirst Bank and 1,058,614 complaints total.

Of the 197 complaints again Midfirst Bank, there have been 128 in the passed 18 months. Of those 128 complaints, 100.0% have been resolved in the customers favor, 1.5% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Midfirst Bank has $8.2 million is customer deposits which means there are 16.24 complains per $100K in customer deposits.

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Midfirst Bank is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Credit Reporting and Debt Collection.

Midfirst Bank is rated "A" in Mortgage.

Click here to see Complete Midfirst Bank Report Card »

Financial Summary

Midfirst Bank was established and FDIC insured in February, 1911. Based on its asset concentration, this institution specializes in commercial lending. Midfirst Bank has $14.9 Million is assets (100th overall) and holds $8.2 Million is customer deposits (126th overall).

Midfirst Bank has 81 domestic offices and 0 foreign offices. Click here to see map of all offices.

Alternative names for this Institution include: MidFirst Private Bank, MidFirst Direct, Steele Street Bank & Trust and 1st Century Bank.

Click here to see complete financial report or to see full history.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Midfirst Bank. Click here to see all complaints against Midfirst Bank.

# Product Sub-Product Issue Count
1 Mortgage Conventional home mortgage Struggling to pay mortgage 21
2 Mortgage FHA mortgage Struggling to pay mortgage 18
3 Mortgage FHA mortgage Trouble during payment process 16
4 Mortgage FHA mortgage Loan modification,collection,foreclosure 6
5 Credit reporting Credit reporting Incorrect information on your report 6
6 Mortgage Other type of mortgage Trouble during payment process 6
7 Mortgage Other type of mortgage Struggling to pay mortgage 6
8 Mortgage Conventional home mortgage Trouble during payment process 5
9 Mortgage FHA mortgage Loan servicing, payments, escrow account 4
10 Mortgage VA mortgage Struggling to pay mortgage 4
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/midfirst-bank