|Number of Complaints||323 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||0.0%|
|Resolutions Disputed by Customer||0.0%|
|Complaints Resolved in Customer's Favor||0.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Mobiloans, LLC is ranked 301st out of 3,688 banks. That puts Mobiloans in the bottom 28th percentile and gives them an overall grade of "D+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 323 complaints against Mobiloans and 1,058,614 complaints total.
Of the 323 complaints again Mobiloans, there have been 59 in the passed 18 months. Of those 59 complaints, 0.0% have been resolved in the customers favor, 0.0% have been disputed by the customer, and 0.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Mobiloans, LLC is graded in 1 category of financial products they offer. The top 3 categories are Payday Loan, Debt Collection and Credit Reporting.
Mobiloans, LLC is rated "F" in Payday Loan.
Click here to see Complete Mobiloans Report Card »
Below is the list of the top 10 complaint reasons against Mobiloans, LLC. Click here to see all complaints against Mobiloans.
|1||Payday loan||Payday loan||Charged fees or interest you didn't expect||10|
|2||Payday loan||Installment loan||Charged fees or interest you didn't expect||7|
|3||Payday loan||Payday loan||Struggling to pay your loan||5|
|4||Payday loan||Payday loan||Incorrect information on your report||4|
|5||Credit reporting||Credit reporting||Improper use of your report||3|
|6||Payday loan||Payday loan||Problem with the payoff process at the end of the loan||3|
|7||Payday loan||Installment loan||Struggling to pay your loan||3|
|8||Payday loan||Personal line of credit||Charged fees or interest you didn't expect||3|
|9||Debt collection||Payday loan debt||Communication tactics||2|
|10||Credit reporting||Credit reporting||Incorrect information on your report||2|