BankRank.org logo Mohela BankRank.org

Mohela — Overview
D- Overall
Mohela is rated overall in the bottom 16th percentile based on 411 customer complaints.

Statistics

Number of Complaints411 (1 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.0%
Resolutions Disputed by Customer4.6%
Complaints Resolved in Customer's Favor99.5%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
16th
percentile

Contact Information

Not Available

Back to BankRank.org/Banks Top of Page
Mohela — Summary

Mohela is ranked 356th out of 3,688 banks. That puts Mohela in the bottom 15th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 411 complaints against Mohela and 1,058,614 complaints total.

Of the 411 complaints again Mohela, there have been 115 in the passed 18 months. Of those 115 complaints, 99.5% have been resolved in the customers favor, 4.6% have been disputed by the customer, and 99.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Mohela is graded in 1 category of financial products they offer. The top 3 categories are Student Loan, Credit Reporting and Debt Collection.

Mohela is rated "B" in Student Loan.

Click here to see Complete Mohela Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Mohela. Click here to see all complaints against Mohela.

# Product Sub-Product Issue Count
1 Student loan Federal student loan servicing Dealing with your lender or servicer 50
2 Credit reporting Credit reporting Incorrect information on your report 21
3 Student loan Private student loan Dealing with your lender or servicer 10
4 Student loan Federal student loan servicing Struggling to repay your loan 6
5 Student loan Federal student loan servicing Incorrect information on your report 5
6 Student loan Private student loan Struggling to repay your loan 4
7 Debt collection Other debt Written notification about debt 3
8 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 3
9 Student loan Private student loan Getting a loan 2
10 Debt collection Federal student loan debt Attempts to collect debt not owed 2
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/mohela