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Money Source, The — Overview
D Overall
Money Source, The is rated overall in the bottom 20th percentile based on 95 customer complaints.


Number of Complaints95 (2 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner98.5%
Resolutions Disputed by Customer5.9%
Complaints Resolved in Customer's Favor95.6%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Money Source, The — Summary

Money Source, The is ranked 333rd out of 3,672 banks. That puts Money Source, The in the bottom 19th percentile and gives them an overall grade of "D". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 95 complaints against Money Source, The and 979,456 complaints total.

Of the 95 complaints again Money Source, The, there have been 65 in the passed 18 months. Of those 65 complaints, 95.6% have been resolved in the customers favor, 5.9% have been disputed by the customer, and 98.5% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Money Source, The is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Debt Collection and Credit Reporting.

Money Source, The is rated "C" in Mortgage.

Click here to see Complete Money Source, The Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Money Source, The. Click here to see all complaints against Money Source, The.

# Product Sub-Product Issue Count
1 Mortgage FHA mortgage Loan servicing, payments, escrow account 11
2 Mortgage FHA mortgage Struggling to pay mortgage 7
3 Mortgage FHA mortgage Trouble during payment process 6
4 Mortgage VA mortgage Loan servicing, payments, escrow account 5
5 Mortgage Conventional home mortgage Trouble during payment process 5
6 Mortgage Conventional home mortgage Struggling to pay mortgage 4
7 Mortgage FHA mortgage Application, originator, mortgage broker 3
8 Mortgage FHA mortgage Applying for a mortgage or refinancing an existing mortgage 3
9 Mortgage Other type of mortgage Struggling to pay mortgage 3
10 Mortgage VA mortgage Settlement process and costs 2
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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