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Monterey Financial Services LLC — Overview
C+ Overall
Monterey Financial Services LLC is rated overall in the top 55th percentile based on 387 customer complaints.

Statistics

Number of Complaints387 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer6.0%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
55th
percentile

Contact Information

Not Available

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Monterey Financial Services LLC — Summary

Monterey Financial Services LLC is ranked 185th out of 3,688 banks. That puts Monterey Financial Services in the top 56th percentile and gives them an overall grade of "C+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 387 complaints against Monterey Financial Services and 1,058,614 complaints total.

Of the 387 complaints again Monterey Financial Services, there have been 182 in the passed 18 months. Of those 182 complaints, 100.0% have been resolved in the customers favor, 6.0% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Monterey Financial Services LLC is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Payday Loan.

Monterey Financial Services LLC is rated "B+" in Debt Collection.

Click here to see Complete Monterey Financial Services Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Monterey Financial Services LLC. Click here to see all complaints against Monterey Financial Services.

# Product Sub-Product Issue Count
1 Debt collection Other debt Attempts to collect debt not owed 23
2 Debt collection I do not know Attempts to collect debt not owed 15
3 Debt collection Other debt Written notification about debt 14
4 Debt collection Other debt False statements or representation 14
5 Credit reporting Credit reporting Incorrect information on your report 13
6 Debt collection Other (i.e. phone, health club, etc.) Disclosure verification of debt 7
7 Debt collection I do not know Written notification about debt 6
8 Debt collection Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed 6
9 Debt collection Other debt Took or threatened to take negative or legal action 6
10 Debt collection Other debt Communication tactics 5
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/monterey-financial-services-llc