Monterey Financial Services BankRank.org
|Number of Complaints||348 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||9.9%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Monterey Financial Services LLC is ranked 147th out of 3,672 banks. That puts Monterey Financial Services in the top 64th percentile and gives them an overall grade of "B-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 348 complaints against Monterey Financial Services and 979,456 complaints total.
Of the 348 complaints again Monterey Financial Services, there have been 165 in the passed 18 months. Of those 165 complaints, 100.0% have been resolved in the customers favor, 9.9% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Monterey Financial Services LLC is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Consumer Loan and Credit Reporting.
Monterey Financial Services LLC is rated "B+" in Debt Collection.
Click here to see Complete Monterey Financial Services Report Card »
Below is the list of the top 10 complaint reasons against Monterey Financial Services LLC. Click here to see all complaints against Monterey Financial Services.
|1||Debt collection||Other debt||Attempts to collect debt not owed||16|
|2||Debt collection||Other debt||False statements or representation||12|
|3||Debt collection||Other debt||Written notification about debt||11|
|4||Debt collection||Other (i.e. phone, health club, etc.)||Cont'd attempts collect debt not owed||9|
|5||Debt collection||Other (i.e. phone, health club, etc.)||Disclosure verification of debt||9|
|6||Debt collection||I do not know||Attempts to collect debt not owed||9|
|7||Consumer Loan||Installment loan||Managing the loan or lease||8|
|8||Credit reporting||Credit reporting||Incorrect information on your report||7|
|9||Debt collection||I do not know||Communication tactics||6|
|10||Debt collection||I do not know||Written notification about debt||5|