logo Morgan Stanley

Morgan Stanley & Co. LLC — Overview
Morgan Stanley & Co. LLC is not ranked because we do not have enough data. See how are ranks calculated.


Number of Complaints319 (1 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer10.9%
Complaints Resolved in Customer's Favor84.8%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

Back to Top of Page
Morgan Stanley & Co. LLC — Summary

Of the 319 complaints again Morgan Stanley , there have been 40 in the passed 18 months. Of those 40 complaints, 84.8% have been resolved in the customers favor, 10.9% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Morgan Stanley & Co. LLC. Click here to see all complaints against Morgan Stanley .

# Product Sub-Product Issue Count
1 Bank account or service Other bank product/service Account opening, closing, or management 7
2 Checking or savings account Other banking product or service Managing an account 3
3 Mortgage Conventional home mortgage Trouble during payment process 3
4 Mortgage Other type of mortgage Trouble during payment process 3
5 Mortgage Home equity loan or line of credit (HELOC) Struggling to pay mortgage 2
6 Mortgage Other type of mortgage Struggling to pay mortgage 1
7 Mortgage Other mortgage Loan servicing, payments, escrow account 1
8 Debt collection Mortgage debt Took or threatened to take negative or legal action 1
9 Mortgage Conventional home mortgage Struggling to pay mortgage 1
10 Mortgage Conventional adjustable mortgage (ARM) Settlement process and costs 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By **