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M&t Bank Corporation — Overview
M&t Bank Corporation is rated overall in the bottom 42st percentile based on 3,618 customer complaints.


Number of Complaints3,618 (7 In Progress)
Complaints per $100K of Deposits3.83
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer8.4%
Complaints Resolved in Customer's Favor99.2%

Financial Report

EstablishedJanuary, 1856
FDIC Certificate #00588
Number of Branches849 (3 International)
Total Assets$118.1 Million
Total Deposits$94.4 Million
Total Equity Held$14.3 Million
Quarterly Net Income$0.3 Million

Contact Information

Cooperate Headquarters
One M And T Plaza
Buffalo, NY 14203


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Other Names and Websites
Other Names (or Trade Names)
Manufacturers & Traders Trust Company
M&T Bank
Deposit Accepted Websites

† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.

M&t Bank Corporation — Summary

M&t Bank Corporation is ranked 271st out of 3,672 banks. That puts M&t Bank in the bottom 34rd percentile and gives them an overall grade of "D+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 3,618 complaints against M&t Bank and 979,456 complaints total.

Of the 3,618 complaints again M&t Bank, there have been 838 in the passed 18 months. Of those 838 complaints, 99.2% have been resolved in the customers favor, 8.4% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, M&t Bank has $94.4 million is customer deposits which means there are 3.83 complains per $100K in customer deposits.

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. M&t Bank Corporation is graded in 3 categories of financial products they offer. The top 3 categories are Mortgage, Bank Account or Service and Checking or Savings Account.

M&t Bank Corporation is rated "B" in Mortgage; "C+" in Bank Account or Service; and "B" in Checking or Savings Account.

Click here to see Complete M&t Bank Report Card »

Financial Summary

M&t Bank was established and FDIC insured in January, 1856. Based on its asset concentration, this institution specializes in commercial lending. M&t Bank Corporation has $118.1 Million is assets (26th overall) and holds $94.4 Million is customer deposits (22nd overall).

M&t Bank has 849 domestic offices and 3 foreign offices. Click here to see map of all offices.

Alternative names for this Institution include: Manufacturers & Traders Trust Company and M&T Bank.

Click here to see complete financial report or to see full history.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against M&t Bank Corporation. Click here to see all complaints against M&t Bank.

# Product Sub-Product Issue Count
1 Checking or savings account Checking account Managing an account 67
2 Mortgage Conventional home mortgage Struggling to pay mortgage 47
3 Mortgage Conventional home mortgage Trouble during payment process 35
4 Bank account or service Checking account Account opening, closing, or management 35
5 Mortgage Other type of mortgage Trouble during payment process 31
6 Mortgage Other mortgage Loan modification,collection,foreclosure 30
7 Bank account or service Checking account Deposits and withdrawals 29
8 Bank account or service Other bank product/service Account opening, closing, or management 29
9 Mortgage Other mortgage Loan servicing, payments, escrow account 27
10 Mortgage FHA mortgage Trouble during payment process 27
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Complaints by Product
Complaints Over Time - By Year
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