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M&t Bank Corporation — Report Card
B- Overall
Based on 826 "Overall" complaints:
100.00% Timely (100th percentile)
99.76% Resolved in Customers Favor (45th percentile)
97.94% Timely (73rd percentile)
A #1: Mortgage
Based on 392 "Mortgage" complaints:
100.00% Timely (99th percentile)
99.74% Resolved in Customers Favor (71st percentile)
98.21% Timely (91st percentile)
Based on 220 "Checking or Savings Account" complaints:
100.00% Timely (97th percentile)
99.55% Resolved in Customers Favor (50th percentile)
100.00% Timely (50th percentile)
Based on 86 "Bank Account or Service" complaints:
100.00% Timely (96th percentile)
100.00% Resolved in Customers Favor (96th percentile)
89.53% Timely (78th percentile)

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Source: https://www.bankrank.org/banks/mt-bank-corporation/report-card