Mufg Union Bank BankRank.org
|Number of Complaints||681 (2 In Progress)|
|Complaints per $100K of Deposits||0.81|
|Complaints Resolved in a Timely Manner||98.3%|
|Resolutions Disputed by Customer||3.9%|
|Complaints Resolved in Customer's Favor||98.9%|
|FDIC Certificate #|
|Number of Branches||359 (1 International)|
|Total Assets||$120.9 Million|
|Total Deposits||$84.5 Million|
|Total Equity Held||$16.4 Million|
|Quarterly Net Income||$0.3 Million|
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|Other Names (or Trade Names)|
|Deposit Accepted Websites|
† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.
Mufg Union Bank, National Association is ranked 357th out of 3,688 banks. That puts Mufg Union Bank in the bottom 14th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 681 complaints against Mufg Union Bank and 1,058,614 complaints total.
Of the 681 complaints again Mufg Union Bank, there have been 159 in the passed 18 months. Of those 159 complaints, 98.9% have been resolved in the customers favor, 3.9% have been disputed by the customer, and 98.3% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Mufg Union Bank has $84.5 million is customer deposits which means there are 0.81 complains per $100K in customer deposits.
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Mufg Union Bank, National Association is graded in 1 category of financial products they offer. The top 3 categories are Checking or Savings Account, Mortgage and Bank Account or Service.
Mufg Union Bank, National Association is rated "B-" in Checking or Savings Account.
Click here to see Complete Mufg Union Bank Report Card »
Mufg Union Bank was established and FDIC insured in March, 1979. Based on its asset concentration, this institution specializes in commercial lending. Mufg Union Bank, National Association has $120.9 Million is assets (24th overall) and holds $84.5 Million is customer deposits (24th overall).
Mufg Union Bank has 359 domestic offices and 1 foreign offices. Click here to see map of all offices.
Alternative names for this Institution include: Union Bank, Purepoint and Purepoint Financial.
Below is the list of the top 10 complaint reasons against Mufg Union Bank, National Association. Click here to see all complaints against Mufg Union Bank.
|1||Checking or savings account||Checking account||Managing an account||40|
|2||Checking or savings account||Other banking product or service||Managing an account||10|
|3||Checking or savings account||Checking account||Closing an account||8|
|4||Checking or savings account||Savings account||Managing an account||7|
|5||Checking or savings account||Checking account||Problem with a lender or other company charging your account||7|
|6||Checking or savings account||Checking account||Opening an account||7|
|7||Mortgage||Other type of mortgage||Trouble during payment process||5|
|8||Credit card||General-purpose credit card or charge card||Other features, terms, or problems||5|
|9||Mortgage||Conventional home mortgage||Applying for a mortgage or refinancing an existing mortgage||5|
|10||Checking or savings account||Other banking product or service||Closing an account||4|