National Credit Systems,Inc.

Report Card
D
Overall Grade
D
Debt Collection Grade
National Credit Systems,Inc. is rated overall in the bottom 5 percentile (out of 100) based on 294 customer complaints.

Statistics

Complaints Currently In-Progress8
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner86.4%
Resolutions Disputed by Customer24.5%
Average Time Until Resolution33 days

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
National Credit Systems,Inc. logo

Grade Summary

Overall, National Credit Systems,Inc. received a grade of "D" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. National Credit Systems, andInc. is rated "D" in Debt Collection. Click on any of the financial products to see how National Credit Systems,Inc. compares.

Overview

National Credit Systems,Inc. has received 294 consumer complaints since February, 2013 – more than 96% of other banks.

Of those complaints, 86.4% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' National Credit Systems,Inc. meets the 60-day response deadline less frequently than 84.1% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 24.5% of customers dispute National Credit Systems,Inc.'s response to complaints — worse than 78.2% of other companies.

Most of National Credit Systems,Inc.'s customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against National Credit Systems,Inc.
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed103
2Debt collectionOther (phone, health club, etc.)Disclosure verification of debt56
3Debt collectionOther (phone, health club, etc.)False statements or representation36
4Debt collectionOther (phone, health club, etc.)Disclosure verification of debt35
5Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed34
6Debt collectionCont'd attempts collect debt not owed31
7Debt collectionOther (phone, health club, etc.)Communication tactics16
8Debt collectionOther (phone, health club, etc.)Improper contact or sharing of info10
9Debt collectionOther (phone, health club, etc.)Communication tactics7
10Debt collectionDisclosure verification of debt7
Responses From National Credit Systems,Inc.
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation407363 (89.2%)107 (26.3%)
2In progress99 (100%)0 (0%)
3Closed with monetary relief11 (100%)0 (0%)
4Closed with non-monetary relief10 (0%)0 (0%)
5Closed10 (0%)0 (0%)
Complaints over the Past Year