National Enterprise Systems, Inc.

Report Card
B
Overall Grade
B
Debt Collection Grade
B+
Student Loans Grade
National Enterprise Systems, Inc. is rated overall in the top 78 percentile (out of 100) based on 158 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100%
Resolutions Disputed by Customer17.7%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
National Enterprise Systems, Inc. logo

Grade Summary

Overall, National Enterprise Systems, Inc. received a grade of "B" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. National Enterprise Systems, Inc. is rated "B" in Debt Collection, and "B+" in Student Loans. Click on any of the financial products to see how National Enterprise Systems, Inc. compares.

Overview

National Enterprise Systems, Inc. has received 158 consumer complaints since June, 2013 – more than 94% of other banks.

Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' National Enterprise Systems, Inc. meets the 60-day response deadline more frequently than 90.3% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 17.7% of customers dispute National Enterprise Systems, Inc.'s response to complaints — better than 55% of other companies.

Most of National Enterprise Systems, Inc.'s customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against National Enterprise Systems, Inc.
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionCont'd attempts collect debt not owed27
2Student loanNon-federal student loanDealing with my lender or servicer20
3Debt collectionCommunication tactics17
4Debt collectionNon-federal student loanCommunication tactics14
5Student loanNon-federal student loanCan't repay my loan11
6Debt collectionFederal student loanCommunication tactics9
7Debt collectionFederal student loanImproper contact or sharing of info7
8Debt collectionNon-federal student loanDisclosure verification of debt5
9Debt collectionFederal student loanCommunication tactics5
10Debt collectionNon-federal student loanFalse statements or representation5
Responses From National Enterprise Systems, Inc.
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation109109 (100%)17 (15.6%)
2Closed with non-monetary relief9090 (100%)16 (17.8%)
Complaints over the Past Year