Grades are also broken down by the financial products offered be each institution. National Recovery Solutions, and LLC is rated "A-" in Debt Collection. Click on any of the financial products to see how National Recovery Solutions, LLC compares.
National Recovery Solutions, LLC has received 24 consumer complaints since November, 2013 – more than 78% of other banks.
Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' National Recovery Solutions, LLC meets the 60-day response deadline more frequently than 99.9% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 16.7% of customers dispute National Recovery Solutions, LLC's response to complaints — better than 58.9% of other companies.
Most of National Recovery Solutions, LLC's customers complain about debt collections with the primary issue being "communication tactics."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Communication tactics||4|
|2||Consumer loan||Installment loan||Problems when you are unable to pay||3|
|3||Debt collection||Cont'd attempts collect debt not owed||3|
|4||Debt collection||Credit card||Communication tactics||2|
|5||Debt collection||Credit card||Cont'd attempts collect debt not owed||2|
|6||Debt collection||Improper contact or sharing of info||2|
|7||Debt collection||Credit card||Cont'd attempts collect debt not owed||2|
|8||Debt collection||Payday loan||Taking/threatening an illegal action||1|
|9||Debt collection||Communication tactics||1|
|10||Debt collection||Payday loan||Cont'd attempts collect debt not owed||1|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||29||29 (100%)||4 (13.8%)|
|2||Closed||2||2 (100%)||0 (0%)|