National Recovery Solutions, LLC

Report Card
B+
Overall Grade
A-
Debt Collection Grade
National Recovery Solutions, LLC is rated overall in the top 84 percentile (out of 100) based on 24 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100%
Resolutions Disputed by Customer16.7%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
National Recovery Solutions, LLC logo

Grade Summary

Overall, National Recovery Solutions, LLC received a grade of "B+" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. National Recovery Solutions, and LLC is rated "A-" in Debt Collection. Click on any of the financial products to see how National Recovery Solutions, LLC compares.

Overview

National Recovery Solutions, LLC has received 24 consumer complaints since November, 2013 – more than 78% of other banks.

Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' National Recovery Solutions, LLC meets the 60-day response deadline more frequently than 99.9% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 16.7% of customers dispute National Recovery Solutions, LLC's response to complaints — better than 58.9% of other companies.

Most of National Recovery Solutions, LLC's customers complain about debt collections with the primary issue being "communication tactics."

Complaints by Product
Complaints by State
Complaints Against National Recovery Solutions, LLC
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionCommunication tactics4
2Consumer loanInstallment loanProblems when you are unable to pay3
3Debt collectionCont'd attempts collect debt not owed3
4Debt collectionCredit cardCommunication tactics2
5Debt collectionCredit cardCont'd attempts collect debt not owed2
6Debt collectionImproper contact or sharing of info2
7Debt collectionCredit cardCont'd attempts collect debt not owed2
8Debt collectionPayday loanTaking/threatening an illegal action1
9Debt collectionCommunication tactics1
10Debt collectionPayday loanCont'd attempts collect debt not owed1
Responses From National Recovery Solutions, LLC
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation2929 (100%)4 (13.8%)
2Closed22 (100%)0 (0%)
Complaints over the Past Year