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Nelnet, Inc. — Report Card
D Overall
Based on 1,468 "Overall" complaints:
99.32% Timely (42st percentile)
99.66% Resolved in Customers Favor (42nd percentile)
95.98% Timely (33nd percentile)
C- #1: Student Loan
Based on 1,100 "Student Loan" complaints:
99.45% Timely (40th percentile)
99.55% Resolved in Customers Favor (45th percentile)
94.82% Timely (45th percentile)
Based on 259 "Credit Reporting" complaints:
99.23% Timely (20th percentile)
100.00% Resolved in Customers Favor (99th percentile)
99.61% Timely (69th percentile)
Based on 102 "Debt Collection" complaints:
100.00% Timely (100th percentile)
100.00% Resolved in Customers Favor (100th percentile)
100.00% Timely (100th percentile)

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** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/nelnet-inc/report-card