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Netspend Corporation — Report Card
C Overall
Based on 443 "Overall" complaints:
99.77% Timely (47th percentile)
99.55% Resolved in Customers Favor (40th percentile)
98.42% Timely (82st percentile)
B- #1: Credit Card
Based on 294 "Credit Card" complaints:
99.66% Timely (13th percentile)
99.32% Resolved in Customers Favor (56th percentile)
99.66% Timely (81st percentile)
B #2: Prepaid Card
Based on 82 "Prepaid Card" complaints:
100.00% Timely (50th percentile)
100.00% Resolved in Customers Favor (50th percentile)
93.90% Timely (75th percentile)

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Source: https://www.bankrank.org/banks/netspend-corporation/report-card