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Nissan Motor Acceptance Corporation — Overview
Nissan Motor Acceptance Corporation is rated overall in the bottom 31st percentile based on 816 customer complaints.


Number of Complaints816 (37 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.1%
Resolutions Disputed by Customer3.7%
Complaints Resolved in Customer's Favor88.8%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

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Nissan Motor Acceptance Corporation — Summary

Nissan Motor Acceptance Corporation is ranked 288th out of 3,672 banks. That puts Nissan Motor Acceptance in the bottom 30th percentile and gives them an overall grade of "D+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 816 complaints against Nissan Motor Acceptance and 979,456 complaints total.

Of the 816 complaints again Nissan Motor Acceptance, there have been 337 in the passed 18 months. Of those 337 complaints, 88.8% have been resolved in the customers favor, 3.7% have been disputed by the customer, and 99.1% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Nissan Motor Acceptance Corporation is graded in 3 categories of financial products they offer. The top 3 categories are Vehicle Loan or Lease, Consumer Loan and Credit Reporting.

Nissan Motor Acceptance Corporation is rated "F" in Vehicle Loan or Lease; "A" in Consumer Loan; and "C" in Credit Reporting.

Click here to see Complete Nissan Motor Acceptance Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Nissan Motor Acceptance Corporation. Click here to see all complaints against Nissan Motor Acceptance.

# Product Sub-Product Issue Count
1 Credit reporting Credit reporting Incorrect information on your report 44
2 Consumer Loan Vehicle loan Managing the loan or lease 38
3 Vehicle loan or lease Loan Managing the loan or lease 37
4 Consumer Loan Vehicle lease Managing the loan or lease 21
5 Vehicle loan or lease Lease Problems at the end of the loan or lease 17
6 Vehicle loan or lease Lease Managing the loan or lease 17
7 Credit reporting Credit reporting Improper use of your report 15
8 Vehicle loan or lease Loan Struggling to pay your loan 15
9 Consumer Loan Vehicle loan Problems when you are unable to pay 13
10 Vehicle loan or lease Loan Getting a loan or lease 12
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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