BankRank.org logo Nissan Motor Acceptance BankRank.org

Nissan Motor Acceptance Corporation — Overview
Nissan Motor Acceptance Corporation is rated overall in the bottom 28th percentile based on 903 customer complaints.

Statistics

Number of Complaints903 (25 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.2%
Resolutions Disputed by Customer1.8%
Complaints Resolved in Customer's Favor93.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
28th
percentile

Contact Information

Not Available

Back to BankRank.org/Banks Top of Page
Nissan Motor Acceptance Corporation — Summary

Nissan Motor Acceptance Corporation is ranked 305th out of 3,688 banks. That puts Nissan Motor Acceptance in the bottom 27th percentile and gives them an overall grade of "D+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 903 complaints against Nissan Motor Acceptance and 1,058,614 complaints total.

Of the 903 complaints again Nissan Motor Acceptance, there have been 315 in the passed 18 months. Of those 315 complaints, 93.0% have been resolved in the customers favor, 1.8% have been disputed by the customer, and 99.2% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Nissan Motor Acceptance Corporation is graded in 3 categories of financial products they offer. The top 3 categories are Vehicle Loan or Lease, Credit Reporting and Consumer Loan.

Nissan Motor Acceptance Corporation is rated "D-" in Vehicle Loan or Lease; "C" in Credit Reporting; and "B+" in Consumer Loan.

Click here to see Complete Nissan Motor Acceptance Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Nissan Motor Acceptance Corporation. Click here to see all complaints against Nissan Motor Acceptance.

# Product Sub-Product Issue Count
1 Vehicle loan or lease Loan Managing the loan or lease 53
2 Credit reporting Credit reporting Incorrect information on your report 53
3 Credit reporting Credit reporting Improper use of your report 28
4 Vehicle loan or lease Lease Managing the loan or lease 23
5 Vehicle loan or lease Lease Problems at the end of the loan or lease 21
6 Vehicle loan or lease Loan Getting a loan or lease 19
7 Vehicle loan or lease Loan Struggling to pay your loan 19
8 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 13
9 Vehicle loan or lease Loan Problems at the end of the loan or lease 12
10 Debt collection Auto debt Attempts to collect debt not owed 9
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/nissan-motor-acceptance-corporation