North Shore Agency BankRank.org
|Number of Complaints||275 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||1.4%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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North Shore Agency, LLC is ranked 6th out of 3,648 banks. That puts North Shore Agency in the top 99th percentile and gives them an overall grade of "A". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 275 complaints against North Shore Agency and 1,002,502 complaints total.
Of the 275 complaints again North Shore Agency, there have been 69 in the passed 18 months. Of those 69 complaints, 100.0% have been resolved in the customers favor, 1.4% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. North Shore Agency, LLC is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.
North Shore Agency, LLC is rated "A" in Debt Collection.
Click here to see Complete North Shore Agency Report Card »
Below is the list of the top 10 complaint reasons against North Shore Agency, LLC. Click here to see all complaints against North Shore Agency.
|1||Debt collection||Other debt||Attempts to collect debt not owed||26|
|2||Debt collection||Other (i.e. phone, health club, etc.)||Cont'd attempts collect debt not owed||15|
|3||Debt collection||Other debt||False statements or representation||6|
|4||Debt collection||Other debt||Written notification about debt||5|
|5||Debt collection||Other debt||Communication tactics||4|
|6||Debt collection||Other (i.e. phone, health club, etc.)||Disclosure verification of debt||2|
|7||Debt collection||I do not know||Cont'd attempts collect debt not owed||2|
|8||Debt collection||Other (i.e. phone, health club, etc.)||False statements or representation||2|
|9||Debt collection||I do not know||Attempts to collect debt not owed||2|
|10||Debt collection||Other debt||Took or threatened to take negative or legal action||2|