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North Shore Agency, LLC — Overview
A Overall
North Shore Agency, LLC is rated overall in the top 98th percentile based on 275 customer complaints.

Statistics

Number of Complaints275 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer1.4%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
98th
percentile

Contact Information

Not Available

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North Shore Agency, LLC — Summary

North Shore Agency, LLC is ranked 6th out of 3,648 banks. That puts North Shore Agency in the top 99th percentile and gives them an overall grade of "A". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 275 complaints against North Shore Agency and 1,002,502 complaints total.

Of the 275 complaints again North Shore Agency, there have been 69 in the passed 18 months. Of those 69 complaints, 100.0% have been resolved in the customers favor, 1.4% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. North Shore Agency, LLC is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

North Shore Agency, LLC is rated "A" in Debt Collection.

Click here to see Complete North Shore Agency Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against North Shore Agency, LLC. Click here to see all complaints against North Shore Agency.

# Product Sub-Product Issue Count
1 Debt collection Other debt Attempts to collect debt not owed 26
2 Debt collection Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed 15
3 Debt collection Other debt False statements or representation 6
4 Debt collection Other debt Written notification about debt 5
5 Debt collection Other debt Communication tactics 4
6 Debt collection Other (i.e. phone, health club, etc.) Disclosure verification of debt 2
7 Debt collection I do not know Cont'd attempts collect debt not owed 2
8 Debt collection Other (i.e. phone, health club, etc.) False statements or representation 2
9 Debt collection I do not know Attempts to collect debt not owed 2
10 Debt collection Other debt Took or threatened to take negative or legal action 2
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/north-shore-agency-llc