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Northland Group Inc — Overview
C+ Overall
Northland Group Inc is rated overall in the top 56th percentile based on 435 customer complaints.


Number of Complaints435 (1 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer1.8%
Complaints Resolved in Customer's Favor99.1%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Northland Group Inc — Summary

Northland Group Inc is ranked 180th out of 3,688 banks. That puts Northland Group in the top 57th percentile and gives them an overall grade of "C+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 435 complaints against Northland Group and 1,058,614 complaints total.

Of the 435 complaints again Northland Group, there have been 106 in the passed 18 months. Of those 106 complaints, 99.1% have been resolved in the customers favor, 1.8% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Northland Group Inc is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Vehicle Loan or Lease.

Northland Group Inc is rated "C-" in Debt Collection.

Click here to see Complete Northland Group Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Northland Group Inc. Click here to see all complaints against Northland Group.

# Product Sub-Product Issue Count
1 Debt collection Credit card debt Attempts to collect debt not owed 22
2 Debt collection Other debt Written notification about debt 9
3 Debt collection Credit card debt Written notification about debt 7
4 Debt collection I do not know Communication tactics 7
5 Credit reporting Credit reporting Incorrect information on your report 7
6 Debt collection I do not know Attempts to collect debt not owed 5
7 Debt collection Other debt Attempts to collect debt not owed 4
8 Debt collection I do not know Written notification about debt 4
9 Debt collection Credit card debt Communication tactics 4
10 Debt collection Credit card Cont'd attempts collect debt not owed 3
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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