Northland Group BankRank.org
|Number of Complaints||435 (1 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||1.8%|
|Complaints Resolved in Customer's Favor||99.1%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Northland Group Inc is ranked 180th out of 3,688 banks. That puts Northland Group in the top 57th percentile and gives them an overall grade of "C+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 435 complaints against Northland Group and 1,058,614 complaints total.
Of the 435 complaints again Northland Group, there have been 108 in the passed 18 months. Of those 108 complaints, 99.1% have been resolved in the customers favor, 1.8% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Northland Group Inc is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Vehicle Loan or Lease.
Northland Group Inc is rated "C-" in Debt Collection.
Click here to see Complete Northland Group Report Card »
Below is the list of the top 10 complaint reasons against Northland Group Inc. Click here to see all complaints against Northland Group.
|1||Debt collection||Credit card debt||Attempts to collect debt not owed||22|
|2||Debt collection||Other debt||Written notification about debt||9|
|3||Debt collection||Credit card debt||Written notification about debt||7|
|4||Debt collection||I do not know||Communication tactics||7|
|5||Credit reporting||Credit reporting||Incorrect information on your report||7|
|6||Debt collection||I do not know||Attempts to collect debt not owed||5|
|7||Debt collection||Credit card debt||Communication tactics||4|
|8||Debt collection||Other debt||Attempts to collect debt not owed||4|
|9||Debt collection||I do not know||Written notification about debt||4|
|10||Debt collection||Credit card debt||False statements or representation||3|