Ocwen Loan BankRank.org
|Number of Complaints||26,577 (38 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||4.9%|
|Complaints Resolved in Customer's Favor||97.6%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Ocwen Loan Servicing LLC is ranked 366th out of 3,688 banks. That puts Ocwen Loan in the bottom 12th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 26,577 complaints against Ocwen Loan and 1,058,614 complaints total.
Of the 26,577 complaints again Ocwen Loan, there have been 1,196 in the passed 18 months. Of those 1,196 complaints, 97.6% have been resolved in the customers favor, 4.9% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Ocwen Loan Servicing LLC is graded in 3 categories of financial products they offer. The top 3 categories are Mortgage, Credit Reporting and Debt Collection.
Click here to see Complete Ocwen Loan Report Card »
Below is the list of the top 10 complaint reasons against Ocwen Loan Servicing LLC. Click here to see all complaints against Ocwen Loan.
|1||Mortgage||Conventional home mortgage||Struggling to pay mortgage||341|
|2||Mortgage||Conventional home mortgage||Trouble during payment process||269|
|3||Mortgage||Other type of mortgage||Struggling to pay mortgage||102|
|4||Credit reporting||Credit reporting||Incorrect information on your report||70|
|5||Mortgage||Other type of mortgage||Trouble during payment process||68|
|6||Mortgage||FHA mortgage||Struggling to pay mortgage||49|
|7||Mortgage||FHA mortgage||Trouble during payment process||36|
|8||Mortgage||Other type of mortgage||Closing on a mortgage||33|
|9||Mortgage||Conventional home mortgage||Closing on a mortgage||30|
|10||Debt collection||Mortgage debt||Attempts to collect debt not owed||28|