One Reverse Mortgage BankRank.org
|Number of Complaints||30 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||80.0%|
|Resolutions Disputed by Customer||0.0%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Of the 30 complaints again One Reverse Mortgage, there have been 5 in the passed 18 months. Of those 5 complaints, 100.0% have been resolved in the customers favor, 0.0% have been disputed by the customer, and 80.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Below is the list of the top 5 complaint reasons against One Reverse Mortgage, LLC. Click here to see all complaints against One Reverse Mortgage.
|1||Mortgage||Reverse mortgage||Loan servicing, payments, escrow account||1|
|2||Mortgage||Reverse mortgage||Application, originator, mortgage broker||1|
|3||Mortgage||Other mortgage||Loan modification,collection,foreclosure||1|
|4||Debt collection||Mortgage debt||Took or threatened to take negative or legal action||1|
|5||Mortgage||Reverse mortgage||Trouble during payment process||1|