Onemain Financial Holdings BankRank.org
|Number of Complaints||1,915 (22 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||99.7%|
|Resolutions Disputed by Customer||0.9%|
|Complaints Resolved in Customer's Favor||97.2%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Onemain Financial Holdings, Llc. is ranked 253rd out of 3,688 banks. That puts Onemain Financial Holdings in the bottom 39th percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,915 complaints against Onemain Financial Holdings and 1,058,614 complaints total.
Of the 1,915 complaints again Onemain Financial Holdings, there have been 542 in the passed 18 months. Of those 542 complaints, 97.2% have been resolved in the customers favor, 0.9% have been disputed by the customer, and 99.7% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Onemain Financial Holdings, Llc. is graded in 4 categories of financial products they offer. The top 3 categories are Payday Loan, Credit Reporting and Debt Collection.
Click here to see Complete Onemain Financial Holdings Report Card »
Below is the list of the top 10 complaint reasons against Onemain Financial Holdings, Llc.. Click here to see all complaints against Onemain Financial Holdings.
|1||Credit reporting||Credit reporting||Improper use of your report||102|
|2||Credit reporting||Credit reporting||Incorrect information on your report||63|
|3||Payday loan||Installment loan||Charged fees or interest you didn't expect||33|
|4||Payday loan||Installment loan||Getting the loan||32|
|5||Payday loan||Installment loan||Struggling to pay your loan||23|
|6||Debt collection||Other debt||Communication tactics||20|
|7||Payday loan||Installment loan||Problem when making payments||16|
|8||Debt collection||I do not know||Attempts to collect debt not owed||15|
|9||Payday loan||Installment loan||Problem with the payoff process at the end of the loan||13|
|10||Payday loan||Personal line of credit||Charged fees or interest you didn't expect||13|