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Onemain Financial Holdings, Llc. — Overview
Onemain Financial Holdings, Llc. is rated overall in the bottom 39th percentile based on 1,915 customer complaints.

Statistics

Number of Complaints1,915 (22 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.7%
Resolutions Disputed by Customer0.9%
Complaints Resolved in Customer's Favor97.2%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
39th
percentile

Contact Information

Not Available

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Onemain Financial Holdings, Llc. — Summary

Onemain Financial Holdings, Llc. is ranked 253rd out of 3,688 banks. That puts Onemain Financial Holdings in the bottom 39th percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,915 complaints against Onemain Financial Holdings and 1,058,614 complaints total.

Of the 1,915 complaints again Onemain Financial Holdings, there have been 628 in the passed 18 months. Of those 628 complaints, 97.2% have been resolved in the customers favor, 0.9% have been disputed by the customer, and 99.7% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Onemain Financial Holdings, Llc. is graded in 4 categories of financial products they offer. The top 3 categories are Payday Loan, Credit Reporting and Debt Collection.

Onemain Financial Holdings, Llc. is rated "C-" in Payday Loan; "D+" in Credit Reporting; "C-" in Debt Collection; and "A-" in Consumer Loan.

Click here to see Complete Onemain Financial Holdings Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Onemain Financial Holdings, Llc.. Click here to see all complaints against Onemain Financial Holdings.

# Product Sub-Product Issue Count
1 Credit reporting Credit reporting Improper use of your report 114
2 Credit reporting Credit reporting Incorrect information on your report 73
3 Payday loan Installment loan Charged fees or interest you didn't expect 40
4 Payday loan Installment loan Getting the loan 40
5 Debt collection Other debt Communication tactics 24
6 Payday loan Installment loan Struggling to pay your loan 23
7 Payday loan Installment loan Problem when making payments 19
8 Debt collection I do not know Attempts to collect debt not owed 19
9 Payday loan Installment loan Problem with the payoff process at the end of the loan 17
10 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 16
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/onemain-financial-holdings-llc