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Onemain Financial Holdings, Llc. — Overview
Onemain Financial Holdings, Llc. is rated overall in the bottom 38th percentile based on 1,787 customer complaints.


Number of Complaints1,787 (75 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.6%
Resolutions Disputed by Customer2.3%
Complaints Resolved in Customer's Favor90.2%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

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Onemain Financial Holdings, Llc. — Summary

Onemain Financial Holdings, Llc. is ranked 254th out of 3,648 banks. That puts Onemain Financial Holdings in the bottom 38th percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,787 complaints against Onemain Financial Holdings and 1,002,502 complaints total.

Of the 1,787 complaints again Onemain Financial Holdings, there have been 757 in the passed 18 months. Of those 757 complaints, 90.2% have been resolved in the customers favor, 2.3% have been disputed by the customer, and 99.6% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Onemain Financial Holdings, Llc. is graded in 4 categories of financial products they offer. The top 3 categories are Payday Loan, Credit Reporting and Debt Collection.

Onemain Financial Holdings, Llc. is rated "C" in Payday Loan; "D" in Credit Reporting; "C" in Debt Collection; and "D+" in Consumer Loan.

Click here to see Complete Onemain Financial Holdings Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Onemain Financial Holdings, Llc.. Click here to see all complaints against Onemain Financial Holdings.

# Product Sub-Product Issue Count
1 Credit reporting Credit reporting Improper use of your report 95
2 Credit reporting Credit reporting Incorrect information on your report 61
3 Consumer Loan Installment loan Managing the loan or lease 46
4 Payday loan Installment loan Charged fees or interest you didn't expect 37
5 Payday loan Installment loan Getting the loan 35
6 Consumer Loan Installment loan Problems when you are unable to pay 27
7 Debt collection Other debt Communication tactics 22
8 Payday loan Installment loan Struggling to pay your loan 22
9 Consumer Loan Installment loan Taking out the loan or lease 19
10 Payday loan Installment loan Problem when making payments 17
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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