Onemain Financial Holdings BankRank.org
|Number of Complaints||1,743 (79 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||99.8%|
|Resolutions Disputed by Customer||2.7%|
|Complaints Resolved in Customer's Favor||89.7%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Onemain Financial Holdings, Llc. is ranked 244th out of 3,672 banks. That puts Onemain Financial Holdings in the bottom 40th percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,743 complaints against Onemain Financial Holdings and 979,456 complaints total.
Of the 1,743 complaints again Onemain Financial Holdings, there have been 797 in the passed 18 months. Of those 797 complaints, 89.7% have been resolved in the customers favor, 2.7% have been disputed by the customer, and 99.8% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Onemain Financial Holdings, Llc. is graded in 4 categories of financial products they offer. The top 3 categories are Payday Loan, Consumer Loan and Credit Reporting.
Click here to see Complete Onemain Financial Holdings Report Card »
Below is the list of the top 10 complaint reasons against Onemain Financial Holdings, Llc.. Click here to see all complaints against Onemain Financial Holdings.
|1||Credit reporting||Credit reporting||Improper use of your report||81|
|2||Consumer Loan||Installment loan||Managing the loan or lease||65|
|3||Credit reporting||Credit reporting||Incorrect information on your report||57|
|4||Consumer Loan||Installment loan||Problems when you are unable to pay||40|
|5||Payday loan||Installment loan||Charged fees or interest you didn't expect||37|
|6||Payday loan||Installment loan||Getting the loan||35|
|7||Consumer Loan||Installment loan||Taking out the loan or lease||24|
|8||Debt collection||Other debt||Communication tactics||22|
|9||Debt collection||Other (i.e. phone, health club, etc.)||Communication tactics||19|
|10||Payday loan||Installment loan||Struggling to pay your loan||17|