Optimum Outcomes BankRank.org
|Number of Complaints||422 (7 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||93.6%|
|Resolutions Disputed by Customer||10.5%|
|Complaints Resolved in Customer's Favor||96.8%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Optimum Outcomes, Inc. is ranked 403rd out of 3,648 banks. That puts Optimum Outcomes in the bottom 1st percentile and gives them an overall grade of "F". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 422 complaints against Optimum Outcomes and 1,002,502 complaints total.
Of the 422 complaints again Optimum Outcomes, there have been 207 in the passed 18 months. Of those 207 complaints, 96.8% have been resolved in the customers favor, 10.5% have been disputed by the customer, and 93.6% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Optimum Outcomes, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.
Optimum Outcomes, Inc. is rated "F" in Debt Collection.
Click here to see Complete Optimum Outcomes Report Card »
Below is the list of the top 10 complaint reasons against Optimum Outcomes, Inc.. Click here to see all complaints against Optimum Outcomes.
|1||Debt collection||Medical debt||Attempts to collect debt not owed||43|
|2||Debt collection||Medical||Cont'd attempts collect debt not owed||28|
|3||Debt collection||Medical debt||Written notification about debt||25|
|4||Debt collection||Medical||Disclosure verification of debt||15|
|5||Debt collection||Other debt||Written notification about debt||12|
|6||Credit reporting||Credit reporting||Incorrect information on your report||11|
|7||Debt collection||I do not know||Attempts to collect debt not owed||8|
|8||Debt collection||I do not know||Written notification about debt||7|
|9||Debt collection||I do not know||Cont'd attempts collect debt not owed||7|
|10||Debt collection||Other (i.e. phone, health club, etc.)||Disclosure verification of debt||6|