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Optimum Outcomes, Inc. — Overview
F Overall
Optimum Outcomes, Inc. is rated overall in the bottom 6th percentile based on 452 customer complaints.


Number of Complaints452 (9 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer7.7%
Complaints Resolved in Customer's Favor95.9%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

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Optimum Outcomes, Inc. — Summary

Optimum Outcomes, Inc. is ranked 396th out of 3,688 banks. That puts Optimum Outcomes in the bottom 5th percentile and gives them an overall grade of "F". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 452 complaints against Optimum Outcomes and 1,058,614 complaints total.

Of the 452 complaints again Optimum Outcomes, there have been 144 in the passed 18 months. Of those 144 complaints, 95.9% have been resolved in the customers favor, 7.7% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Optimum Outcomes, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Optimum Outcomes, Inc. is rated "F" in Debt Collection.

Click here to see Complete Optimum Outcomes Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Optimum Outcomes, Inc.. Click here to see all complaints against Optimum Outcomes.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 39
2 Debt collection Medical debt Written notification about debt 24
3 Credit reporting Credit reporting Incorrect information on your report 15
4 Debt collection Other debt Written notification about debt 12
5 Debt collection I do not know Attempts to collect debt not owed 12
6 Debt collection I do not know Written notification about debt 7
7 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 6
8 Debt collection Medical debt Communication tactics 6
9 Debt collection Other debt Attempts to collect debt not owed 5
10 Debt collection I do not know Threatened to contact someone or share information improperly 3
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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