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Optimum Outcomes, Inc. — Overview
F Overall
Optimum Outcomes, Inc. is rated overall in the bottom 2nd percentile based on 422 customer complaints.


Number of Complaints422 (7 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner93.6%
Resolutions Disputed by Customer10.5%
Complaints Resolved in Customer's Favor96.8%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Optimum Outcomes, Inc. — Summary

Optimum Outcomes, Inc. is ranked 403rd out of 3,648 banks. That puts Optimum Outcomes in the bottom 1st percentile and gives them an overall grade of "F". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 422 complaints against Optimum Outcomes and 1,002,502 complaints total.

Of the 422 complaints again Optimum Outcomes, there have been 207 in the passed 18 months. Of those 207 complaints, 96.8% have been resolved in the customers favor, 10.5% have been disputed by the customer, and 93.6% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Optimum Outcomes, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Optimum Outcomes, Inc. is rated "F" in Debt Collection.

Click here to see Complete Optimum Outcomes Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Optimum Outcomes, Inc.. Click here to see all complaints against Optimum Outcomes.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 43
2 Debt collection Medical Cont'd attempts collect debt not owed 28
3 Debt collection Medical debt Written notification about debt 25
4 Debt collection Medical Disclosure verification of debt 15
5 Debt collection Other debt Written notification about debt 12
6 Credit reporting Credit reporting Incorrect information on your report 11
7 Debt collection I do not know Attempts to collect debt not owed 8
8 Debt collection I do not know Written notification about debt 7
9 Debt collection I do not know Cont'd attempts collect debt not owed 7
10 Debt collection Other (i.e. phone, health club, etc.) Disclosure verification of debt 6
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Complaints by Product
Complaints Over Time - By Year
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