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Pacific Union Financial, LLC — Overview
B- Overall
Pacific Union Financial, LLC is rated overall in the top 66th percentile based on 290 customer complaints.

Statistics

Number of Complaints290 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner92.7%
Resolutions Disputed by Customer5.3%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
66th
percentile

Contact Information

Not Available

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Pacific Union Financial, LLC — Summary

Pacific Union Financial, LLC is ranked 138th out of 3,648 banks. That puts Pacific Union in the top 66th percentile and gives them an overall grade of "B-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 290 complaints against Pacific Union and 1,002,502 complaints total.

Of the 290 complaints again Pacific Union, there have been 142 in the passed 18 months. Of those 142 complaints, 100.0% have been resolved in the customers favor, 5.3% have been disputed by the customer, and 92.7% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Pacific Union Financial, LLC is graded in 1 category of financial products they offer. The top 2 categories are Mortgage and Credit Reporting.

Pacific Union Financial, LLC is rated "A-" in Mortgage.

Click here to see Complete Pacific Union Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Pacific Union Financial, LLC. Click here to see all complaints against Pacific Union.

# Product Sub-Product Issue Count
1 Mortgage FHA mortgage Struggling to pay mortgage 25
2 Mortgage FHA mortgage Trouble during payment process 22
3 Mortgage VA mortgage Trouble during payment process 13
4 Mortgage FHA mortgage Loan servicing, payments, escrow account 12
5 Mortgage FHA mortgage Loan modification,collection,foreclosure 10
6 Mortgage VA mortgage Loan servicing, payments, escrow account 8
7 Mortgage Conventional home mortgage Trouble during payment process 8
8 Mortgage Conventional home mortgage Struggling to pay mortgage 8
9 Mortgage Other type of mortgage Trouble during payment process 5
10 Mortgage FHA mortgage Applying for a mortgage or refinancing an existing mortgage 4
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/pacific-union-financial-llc