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Pentagon Federal Credit Union — Report Card
C- Overall
Based on 326 "Overall" complaints:
100.00% Timely (100th percentile)
98.16% Resolved in Customers Favor (20th percentile)
97.24% Timely (59th percentile)
D- #1: Credit Card
Based on 73 "Credit Card" complaints:
100.00% Timely (97th percentile)
97.26% Resolved in Customers Favor (28th percentile)
95.89% Timely (22st percentile)
Based on 72 "Credit Reporting" complaints:
100.00% Timely (99th percentile)
98.61% Resolved in Customers Favor (19th percentile)
100.00% Timely (99th percentile)

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Source: https://www.bankrank.org/banks/pentagon-federal-credit-union/report-card