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People's United Bank, National Association — Overview
A Overall
People's United Bank, National Association is rated overall in the top 99th percentile based on 392 customer complaints.

Statistics

Number of Complaints392 (0 In Progress)
Complaints per $100K of Deposits1.18
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer1.9%
Complaints Resolved in Customer's Favor100.0%

Financial Report

EstablishedJuly, 1988
FDIC Certificate #27334
Number of Branches402 (0 International)
Total Assets$43.9 Million
Total Deposits$33.3 Million
Total Equity Held$5.7 Million
Quarterly Net Income$0.1 Million
99th
percentile

Contact Information

Cooperate Headquarters
850 Main Street
Bridgeport, CT 6604

Website
www.peoples.com

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Other Names and Websites
Other Names (or Trade Names)
none
Deposit Accepted Websites
none

† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.

People's United Bank, National Association — Summary

People's United Bank, National Association is ranked 31st out of 3,688 banks. That puts People's United Bank in the top 93nd percentile and gives them an overall grade of "A". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 392 complaints against People's United Bank and 1,058,614 complaints total.

Of the 392 complaints again People's United Bank, there have been 28 in the passed 18 months. Of those 28 complaints, 100.0% have been resolved in the customers favor, 1.9% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, People's United Bank has $33.3 million is customer deposits which means there are 1.18 complains per $100K in customer deposits.

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. People's United Bank, National Association is graded in 1 category of financial products they offer. The top 3 categories are Checking or Savings Account, Bank Account or Service and Mortgage.

People's United Bank, National Association is rated "A" in Checking or Savings Account.

Click here to see Complete People's United Bank Report Card »

Financial Summary

People's United Bank was established and FDIC insured in July, 1988. Based on its asset concentration, this institution specializes in commercial lending. People's United Bank, National Association has $43.9 Million is assets (47th overall) and holds $33.3 Million is customer deposits (44th overall).

People's United Bank has 406 domestic offices and 0 foreign offices. Click here to see map of all offices.

Click here to see complete financial report or to see full history.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against People's United Bank, National Association. Click here to see all complaints against People's United Bank.

# Product Sub-Product Issue Count
1 Checking or savings account Checking account Managing an account 10
2 Checking or savings account Other banking product or service Managing an account 4
3 Mortgage Conventional home mortgage Struggling to pay mortgage 2
4 Mortgage Conventional home mortgage Trouble during payment process 2
5 Checking or savings account Checking account Closing an account 2
6 Payday loan Personal line of credit Charged fees or interest you didn't expect 1
7 Checking or savings account Checking account Opening an account 1
8 Checking or savings account CD (Certificate of Deposit) Managing an account 1
9 Checking or savings account Other banking product or service Opening an account 1
10 Mortgage Other type of mortgage Closing on a mortgage 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/peoples-united-bank-national-association