Pinnacle Credit Services BankRank.org
|Number of Complaints||980 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||98.5%|
|Resolutions Disputed by Customer||3.7%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Pinnacle Credit Services, LLC is ranked 162nd out of 3,688 banks. That puts Pinnacle Credit Services in the top 61st percentile and gives them an overall grade of "B-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 980 complaints against Pinnacle Credit Services and 1,058,614 complaints total.
Of the 980 complaints again Pinnacle Credit Services, there have been 94 in the passed 18 months. Of those 94 complaints, 100.0% have been resolved in the customers favor, 3.7% have been disputed by the customer, and 98.5% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Pinnacle Credit Services, LLC is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.
Pinnacle Credit Services, LLC is rated "C" in Debt Collection.
Click here to see Complete Pinnacle Credit Services Report Card »
Below is the list of the top 10 complaint reasons against Pinnacle Credit Services, LLC. Click here to see all complaints against Pinnacle Credit Services.
|1||Debt collection||Other debt||Attempts to collect debt not owed||31|
|2||Debt collection||Other debt||Written notification about debt||15|
|3||Credit reporting||Credit reporting||Incorrect information on your report||12|
|4||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||8|
|5||Debt collection||Other debt||Took or threatened to take negative or legal action||7|
|6||Debt collection||Other debt||False statements or representation||7|
|7||Debt collection||I do not know||Written notification about debt||6|
|8||Debt collection||I do not know||Attempts to collect debt not owed||5|
|9||Debt collection||Other debt||Communication tactics||1|
|10||Debt collection||Credit card debt||Attempts to collect debt not owed||1|