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Pinnacle Credit Services, LLC — Overview
B- Overall
Pinnacle Credit Services, LLC is rated overall in the top 61th percentile based on 980 customer complaints.

Statistics

Number of Complaints980 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner98.5%
Resolutions Disputed by Customer3.7%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
61th
percentile

Contact Information

Not Available

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Pinnacle Credit Services, LLC — Summary

Pinnacle Credit Services, LLC is ranked 162nd out of 3,688 banks. That puts Pinnacle Credit Services in the top 61st percentile and gives them an overall grade of "B-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 980 complaints against Pinnacle Credit Services and 1,058,614 complaints total.

Of the 980 complaints again Pinnacle Credit Services, there have been 134 in the passed 18 months. Of those 134 complaints, 100.0% have been resolved in the customers favor, 3.7% have been disputed by the customer, and 98.5% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Pinnacle Credit Services, LLC is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Pinnacle Credit Services, LLC is rated "C" in Debt Collection.

Click here to see Complete Pinnacle Credit Services Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Pinnacle Credit Services, LLC. Click here to see all complaints against Pinnacle Credit Services.

# Product Sub-Product Issue Count
1 Debt collection Other debt Attempts to collect debt not owed 36
2 Debt collection Other debt Written notification about debt 16
3 Credit reporting Credit reporting Incorrect information on your report 13
4 Debt collection Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed 12
5 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 9
6 Debt collection Other debt Took or threatened to take negative or legal action 7
7 Debt collection Other (i.e. phone, health club, etc.) Disclosure verification of debt 7
8 Debt collection Other debt False statements or representation 7
9 Debt collection I do not know Written notification about debt 6
10 Debt collection I do not know Attempts to collect debt not owed 6
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/pinnacle-credit-services-llc