Grades are also broken down by the financial products offered be each institution. PMAB, and LLC is rated "B-" in Debt Collection. Click on any of the financial products to see how PMAB, LLC compares.
PMAB, LLC has received 20 consumer complaints since July, 2013 – more than 75% of other banks.
Of those complaints, 95% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' PMAB, LLC meets the 60-day response deadline less frequently than 69.6% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 10% of customers dispute PMAB, LLC's response to complaints — better than 83.9% of other companies.
Most of PMAB, LLC's customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Medical||Cont'd attempts collect debt not owed||8|
|2||Debt collection||Medical||Cont'd attempts collect debt not owed||7|
|3||Debt collection||Cont'd attempts collect debt not owed||5|
|4||Debt collection||Medical||Disclosure verification of debt||2|
|5||Debt collection||Communication tactics||2|
|6||Debt collection||Medical||Disclosure verification of debt||2|
|7||Debt collection||Federal student loan||Cont'd attempts collect debt not owed||1|
|8||Debt collection||Other (phone, health club, etc.)||Cont'd attempts collect debt not owed||1|
|9||Debt collection||Medical||Communication tactics||1|
|10||Debt collection||Medical||False statements or representation||1|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||32||31 (96.9%)||4 (12.5%)|
|2||Closed with non-monetary relief||3||3 (100%)||1 (33.3%)|