PMAB, LLC

Report Card
B-
Overall Grade
B-
Debt Collection Grade
PMAB, LLC is rated overall in the top 61 percentile (out of 100) based on 20 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner95%
Resolutions Disputed by Customer10%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
PMAB, LLC logo

Grade Summary

Overall, PMAB, LLC received a grade of "B-" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. PMAB, and LLC is rated "B-" in Debt Collection. Click on any of the financial products to see how PMAB, LLC compares.

Overview

PMAB, LLC has received 20 consumer complaints since July, 2013 – more than 75% of other banks.

Of those complaints, 95% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' PMAB, LLC meets the 60-day response deadline less frequently than 69.6% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 10% of customers dispute PMAB, LLC's response to complaints — better than 83.9% of other companies.

Most of PMAB, LLC's customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against PMAB, LLC
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionMedicalCont'd attempts collect debt not owed8
2Debt collectionMedicalCont'd attempts collect debt not owed7
3Debt collectionCont'd attempts collect debt not owed5
4Debt collectionMedicalDisclosure verification of debt2
5Debt collectionCommunication tactics2
6Debt collectionMedicalDisclosure verification of debt2
7Debt collectionFederal student loanCont'd attempts collect debt not owed1
8Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed1
9Debt collectionMedicalCommunication tactics1
10Debt collectionMedicalFalse statements or representation1
Responses From PMAB, LLC
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation3231 (96.9%)4 (12.5%)
2Closed with non-monetary relief33 (100%)1 (33.3%)
Complaints over the Past Year